I'm an IT professional with experience leading a service desk team, delivering hardware and software to customers and helping businesses meet their challenging IT needs. I have excellent customer service and technical skills enabling strong customer relationships and always striving to exceed customer expectations. I'm a logical thinker with a keen eye for detail and proven ability to adapt to the complex and changing technology environment.Key Strengths:- Building strong relationships with customers, business stakeholders and vendors.- Leading and working in global teams across time zones and geographic locations.- Experience working in diverse international environments, including oil refineries, remote terminals, small and large offices and field locations.- Excellent written and verbal communication skills, security and controls focus, risk assessment and disaster recovery skills.Areas of Interest:- Network Administration- Server Configuration and Administration- Storage & Backup- Service Desk and ITSM Solutions- VOIP- Cloud computing