Timmone Dongen Email and Phone Number

• Lead, develop and support strategy for Ontario for writing product and product solutions into the appropriate Construction Specification Institute (CSI) specification sections for all solutions within the Cardinal portfolio.• Develop and implement consistent specification writing best practices across Canada• Collaborate with Regional Sales leadership to create demand through specifications supporting regional and market requirements.• Develop and implement specification language for product and solutions to be used.• Develop strategic product and solution application in specification writing that support applicable code compliance.• Create demand with collaboration from product management and marketing to introduce product solutions to the engineering & architectural community for future opportunities.• Develop and execute continued training and tools for specification writers and architects, mechanical engineers, and interior designers.• Develop and monitor metrics to track incremental revenue growth rate for specifications written.• Identify competitive advantages to increase close rate on specifications written; develop and monitor metrics to track.• Utilize sales and leadership background/experience to manage, coach and develop the Ontario specification writing team.• Generate Proposals and pricing for Special Project scenarios where we are pursuing a contract for our services.

-Call on Engineers and Architects in the Ontario market, presenting and promoting ATS's services to industry professionals. - Establish long term relationships with our key clients and identify new opportunities with potential clients. - Host seminars, lunch and learns, and one on one product information sessions.

At Swordfish Agency, I am tasked with developing new business relationships and expanding existing customer relationships through the distributors and specialized retailers. I work with kitchen, bath, door hardware, designers, architects and home renovation companies throughout Ontario.My daily functions are meeting customers to generate new business, strengthen existing relationships; make sure each account has the correct displays on site and literature to provide to their customers. I support businesses across Ontario for any questions and concerns they may have with our product lines.

At Rogers, My Business Consultant role is an outbound sales position. I am tasked with developing new business relationships and expanding existing customer relationships through on-site customer visits and telephone consultations. Working primarily with organizations 1-500 PCs, I am responsible for a specific geographical region within the GTA.I'm involved in meeting customers to generate new business, strengthen existing relationships, proactive calling to generate new business and customer meetings. I provide consultation to customers regarding the purchase of Telecom Infrastructures as well as Mobile Solutions

At Softchoice, my Small Medium Business (SMB) role is a hybrid of our inside and outbound sales positions. I am tasked with developing new business relationships and expanding existing customer relationships through on-site customer visits and telephone consultations. Working primarily with organizations >150 PCs, I am responsible for a specific geographical region of Canada/United States. I'm involved in meeting customers to generate new business, strengthen existing relationships, proactive calling to generate new business and customer meetings. I provide consultation to customers regarding the purchase of both software and hardware products, as well as educate customers on the value and necessity of software licensing solutions I present and market Softchoice's customer centric sales model, and market/leverage our vendor/distribution channel partnerships to ensure best value, pricing and support for customers While working with internal sales and operational groups to ensure customer transactions are processed accurately and efficiently, I keep myself updated on product and industry knowledge. I attend product training, and maintain stellar relationships with my peers and customers!

Managing multiple stores in the Greater Toronto AreaFido store opener in Windsor Ontario, 2009 (Marketing Coordinator)Top sales manager at Rogers Wireless, nation-wide. Expert in feature-need selling and relationship management. I was responsible for total management of enterprise accounts,qualifying clients, upgrading corporate/residential accountsto Select services. I was contracted to design and manage all enterprise store advertising and marketing initiatives, as well as to collaborate with internal teams to ensure aligned enterprise targets and best practices. I maintained and increased out client-bench through the design and implementation of strategic customer-relation generation. As well, I led public seminars and one-on-one training for the organization.I led sales representative training seminars, motivates sales representatives, held coaching sessions and conducted all the marketing and merchandising for each location.I created marketing initiatives throughout South Western Ontario to grow and strengthen the Fido brand.

I developed and implemented Maple Leaf Sports & Entertainment (MLSE) policies and procedures for Unicco (BMO Field). As the lead liason between MLSE and Unicco, providing coaching and professional training to event staff. I was also responsible for complete reporting and documentation of event details and direct staff deployment.

At Minacs, I was the lead liason between Bell Mobility and external Telco’s (MTS Allstream, Sprint). As the Senior technical contact center consultant, I managed escalation calls providing conflict resolution services. Responsible for corporate/enterprise accounts, I provided full-cycle reporting, troubleshooting and performance testing.

As a Senior Technical CR Consultant in an inbound call center environment, I monitored and resolved corporate and residential technical accounts. Responsible for full-cycle reporting on conflict resolution, I provided technical troubleshooting and performance testing for Sprint customers.