AeroLeads people directory · profile
Katie Timms Email & Phone Number
Senior Customer Success Manager
at
Cledara
1 work email found
@typeform.com
1 phone found area 412
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
Barcelona, Catalonia, Spain
Company size
Who is Katie Timms? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Katie Timms is listed as Senior Customer Success Manager at Cledara, a with 68 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a work email signal at typeform.com, phone signal with area code 412, and a matched LinkedIn profile for Katie Timms.
Katie Timms previously worked as Customer Success Team Lead at Cledara and Customer Onboarding Team Lead at Cledara. Katie Timms holds 2:1, Spanish And European Studies from Oxford Brookes University.
Company email context
Email format at Cledara
This section adds company-level context without repeating Katie Timms's masked contact details.
{first}.{last}@typeform.com
86% confidence
AeroLeads found 1 current-domain work email signal for Katie Timms. Compare company email patterns before reaching out.
Profile bio
About Katie Timms
I have 10 years of experience as an onboarding and implementation specialist, including 6 years in Customer Success within the SaaS sector at Typeform and Cledara.In my role at Cledara, where I’ve been leading the Customer Onboarding Team, I focus on helping customers achieve their goals by building strong relationships and enabling them to solve their business problems with our product.Joining early-stage Customer Success departments, I’ve successfully built and scaled teams, establishing key performance indicators (KPIs) and efficient processes that support the team's growth. In 2018, I founded my own small business teaching Pilates, which has provided me with a broader perspective on business operations and reinforced my passion for helping others succeed.
Listed skills include Project Coordination, Building Relationships, Problem Solving, Data Analysis, and 11 others.
Current workplace
Katie Timms's current company
Company context helps verify the profile and gives searchers a useful next step.
Cledara
13 roles
Katie Timms work experience
A career timeline built from the work history available for this profile.
Customer Success Team Lead
Customer Onboarding Team Lead
Responsible for ensuring our customers achieve maximum value from Cledara right from the start.
Senior Customer Success Manager
Nov 2023 - Jun 2024
Customer Success Manager
Feb 2022 - Nov 2023
Founder
Katie Timms Pilates
Feb 2019 - Jan 2022
Senior Customer Success Manager
→ Managed a portfolio of Enterprise customers→ Responsible for onboarding customers and their teams, empowering customers to use the product.→ Designed and implemented the customer team training program to drive product adoption.→ Renewal and retention initiatives - QBR calls, consulting on new projects, providing insights to better product use.→ Defined and implemented the processes for customer lifecycle touch points for retention and renewal→ Represented Typeform at Skillshare - promoting Typeform’s use of NPS
May 2016 - Dec 2018
Central Services Setup Coordinator
→ Responsible for the successful onboarding of customers, executing a detailed work plan.→ Training customer and their teams→ Trusted with high-touch customers to ensure on-time and successful implementation.→ Business Process Improvement. Responsible for reviewing and improving the team’s processes and implementing improvements
Feb 2015 - Apr 2016
Travel
Myself
Fulfilled my dream of packing my life into a backpack and booking a one way ticket. Took a slow travel philosophy, taking time to get to know and experience destinations across South East Asia, Australia, New Zealand followed by Central and South America.
May 2013 - Dec 2014
Collections Analyst
→ Responsible for collections activities on a $50M portfolio of top UK customers.→ Built relationships with customers and internal teams to ensure disputes were resolved and invoices paid on time.→ Reporting after monthly, quarterly and yearly closing.→ Risk management; preparing and proposing disputes accruals/write-offs.
Oct 2010 - May 2013
Customer Service
→ Brought onboard to raise the customer satisfaction rating by acting as an intermediary between the customer and the Order Management teams both in Barcelona and India.→ Involved in process improvement. Including testing and providing feedback on the new process, preparing the documentation and delivering training to all EMEA teams based in Barcelona.
Mar 2010 - Nov 2010
Installations Project Manager
→ Responsible for the project management the installation of the platform and services
Feb 2009 - Nov 2009
Global Customer Support - Team Leader
→ Managed a team of 9 - 20 Customer Support Representatives→ Ensure the highest quality of support was delivered at all times→ Hired candidates to the Graduate Program
Jun 2006 - Feb 2009
Team & coworkers
Colleagues at Cledara
Other employees you can reach at cledara.com. View company contacts for 68 employees →
DŠ
Dominik Štefanička
Colleague at CledaraBratislava, Slovakia
View →
JP
Jack Pottinger
Colleague at CledaraUnited Kingdom
View →
LD
Luca Doran
Colleague at CledaraLondon, England, United Kingdom
View →
JC
Juliana Cabeza
Colleague at CledaraMadrid, Community Of Madrid, Spain
View →
ED
Ellen Doyle
Colleague at CledaraBarcelona, Catalonia, Spain
View →
SR
Sive Ring
Colleague at CledaraLondon, England, United Kingdom
View →
KO
Kelechi Obijuru
Colleague at CledaraUnited Kingdom
View →
EB
Eamon Bradley
Colleague at CledaraLondon, England, United Kingdom
View →
SD
Sam Dardis
Colleague at CledaraLondon, England, United Kingdom
View →
JL
Jade Lakkis
Colleague at CledaraLondon, England, United Kingdom
View →
Dominik Štefanička
Colleague at CledaraBratislava, Slovakia
View →
JP
Jack Pottinger
Colleague at CledaraUnited Kingdom
View →
LD
Luca Doran
Colleague at CledaraLondon, England, United Kingdom
View →
JC
Juliana Cabeza
Colleague at CledaraMadrid, Community Of Madrid, Spain
View →
ED
Ellen Doyle
Colleague at CledaraBarcelona, Catalonia, Spain
View →
SR
Sive Ring
Colleague at CledaraLondon, England, United Kingdom
View →
KO
Kelechi Obijuru
Colleague at CledaraUnited Kingdom
View →
EB
Eamon Bradley
Colleague at CledaraLondon, England, United Kingdom
View →
SD
Sam Dardis
Colleague at CledaraLondon, England, United Kingdom
View →
JL
Jade Lakkis
Colleague at CledaraLondon, England, United Kingdom
View →
2 education records
Katie Timms education
2:1, Spanish And European Studies
Oxford Brookes University
Gcse And A Level, Psychology, Art, Spanish, Maths
Croham Hurst School
FAQ
Frequently asked questions about Katie Timms
Quick answers generated from the profile data available on this page.
What company does Katie Timms work for?
Katie Timms works for Cledara.
What is Katie Timms's role at Cledara?
Katie Timms is listed as Senior Customer Success Manager at Cledara.
What is Katie Timms's email address?
AeroLeads has found 1 work email signal at @typeform.com for Katie Timms at Cledara.
What is Katie Timms's phone number?
AeroLeads has found 1 phone signal(s) with area code 412 for Katie Timms at Cledara.
Where is Katie Timms based?
Katie Timms is based in Barcelona, Catalonia, Spain while working with Cledara.
What companies has Katie Timms worked for?
Katie Timms has worked for Cledara, Katie Timms Pilates, Typeform.Com, Adp, and Myself.
Who are Katie Timms's colleagues at Cledara?
Katie Timms's colleagues at Cledara include Dominik Štefanička, Jack Pottinger, Luca Doran, Juliana Cabeza, and Ellen Doyle.
How can I contact Katie Timms?
You can use AeroLeads to view verified contact signals for Katie Timms at Cledara, including work email, phone, and LinkedIn data when available.
What schools did Katie Timms attend?
Katie Timms holds 2:1, Spanish And European Studies from Oxford Brookes University.
What skills is Katie Timms known for?
Katie Timms is listed with skills including Project Coordination, Building Relationships, Problem Solving, Data Analysis, Presentations, Time Management, Analysis, and Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial