Timmy L. Email & Phone Number

Vancouver, British Columbia, Canada

Developing and driving continuous improvements initiatives across GCT using Lean Six Sigma methodologies & data analytics.Working closely with the process owners across all departments to spread knowledge of Lean problem solving & process improvements tools. Using those same tools throughout the organization to maximize efficiencies and returns on investments. Responsible for the development of analytics, performance reports and dashboards to support continuous improvement opportunities thus enabling informed data-driven improvement decisions.

Vancouver, Canada Area

Responsible for administrating, maintaining, and supporting the terminal operating systems as well as various support systems.

Responsible for responding to support incidents as reported by the helpdesk for the general computing environment, Terminal Operating System application (Unified container management system for terminal automation, logistic and billing applications), industrial computing environment, network systems, business systems and server infrastructure. Co-ordinating and escalating issues to the appropriate 3rd level support and/or external vendor resources.