Resourceful, grounded TICKETING OPERATIONS LEADER experienced in significantly improving systems and producing bottom-line results for world-class and growing performance venues. ** Collaborative, organized planner and forecaster highly skilled at communicating and implementing strategic change and multi-stakeholder projects.** Straightforward, credible manager able to motivate teams to achieve excellence. ** Intuitive, practical relationship builder comfortable with all levels and committed to superb customer experiences. CORE CAPABILITIES● Strategic planning● Change management ● Ticketing● Tessitura● Variable pricing● Box office● Group sales● Call center operations● Patrons & major donors● Subscriptions● Training● Customer service ● Union/non-union staff management● Financial oversight ● Internal communications ● Project management
Listed skills include Tessitura, Arts Administration, Ticketing, Event Management, and 46 others.