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An experienced professional services manager, who has successfully designed and implemented enterprise strategy and performance management solutions, dashboards and software in medium to large-scale public and private sector organisations throughout UK, Europe, Africa and the Middle East.I have experience of managing multiple projects simultaneously, engaging with stakeholders effectively at all levels, and ensuring consistent project management and reporting throughout the implementation cycle: project scoping, SoW generation, engagement, software deployment and configuration, user training, user acceptance testing, go live and post go live support. I am a PRINCE2 Registered practitioner.This experience encompasses working with organisations in the theoretical and practical process of KPI definition, challenge and revision, the alignment of KPIs with strategic objectives / goals / plans and the attendant monitoring and reporting of KPI performance. I have worked with formal and informal performance management methodologies.I am a seasoned one to one and group trainer. I have ‘train the trainer’ skills and experience in mentoring / coaching colleagues and team members. I am an effective organiser, communicator and achiever. Possessing self-confidence and determination I am able to respond well to pressurised situations and consistently achieve high standards and quality performance. I am able to work effectively in a team or on my own.
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Head Of Professional ServicesInphase Limited Aug 2015 - Feb 2016 -
Senior ConsultantInphase Limited Mar 2015 - Jul 2015United Kingdom
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Director, Strategy & Performance Solutions - EmeaActuate Jul 2013 - Mar 2015London, United KingdomI provide direct support and guidance for account managers, sales engineers and partners in respect of strategy & performance solution opportunity sales and extensions. I am active in maintaining customer relationships and helping protect maintenance revenue through effective account management and I am responsible for designing, creating and delivering sales enablement training & education for account managers, sales engineers & partners. -
Director, Uk OperationsActuate - Performance Management Group Nov 2011 - Jun 2013London, United KingdomResponsible for managing UK Operations of the Performance Management Group with a focus on providing local office leadership, growing services business, driving new business development and ensuring customer retention efforts and maintenance revenue continuity. My specific responsibilities included direct ownership of professional services and sales engineering functions for the UK market, driving market development efforts with the local SDR and the Toronto based marketing team.
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Director, Professional Services, EmeaPerformancesoft (Acquired By Actuate) 2003 - Oct 2011London, United KingdomJoined in the capacity of Implementation Specialist, progressed through to the role of Implementation Manager before being promoted again to the position of Director, Professional Services – EMEA.Core competencies in these roles were to manage the professional services team, achieve revenue and margin targets and ensure successful implementation of a performance management application in client environments.Gained extensive experience working with a wide range of organisations in the UK, Middle East and Africa. This experience has involved performance measurement and management framework implementations at many commercial, governmental and not-for-profit organisations.
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ManagerCarpenter & Mcallister 2001 - 2002BelfastFurniture Retail Outlet
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Credit Control ManagerLaser Electrical 2000 - 2001BelfastLaser Electrical = 8 retail electrical outlets
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VariousVarious Uk Hotel Chains 1983 - 1999Uk - VariousConference & Banqueting Manager - St David’s Hotel & Spa, Cardiff ( 5*)General Manager – Heronston Hotel, Bridgend (3*)Sales Manager – Jury’s Hotel, Cardiff (4*)General Manager – Wales National Ice Rink, CardiffDeputy Manager – Cardiff International Hotel, Cardiff (4*)Deputy General Manager – Thistle Hotel Cardiff (4*)Assistant Conference & Banqueting Manager - Thistle Hotel, Glasgow (4*)Assistant Manager – Thistle Hotel, Irvine (4*)Assistant Manager – Caledonian Hotel, Inverness (3*)Assistant Manager – Caledonian Hotel, Ayr (3*)
Tim Neill Skills
Tim Neill Education Details
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Univeristy Of Strathclyde, Scottish Hotel SchoolPass (Awarded - Medaille Culinaire 1981) -
Methodist College Belfast7 X O Levels & 2 X A Levels
Frequently Asked Questions about Tim Neill
What is Tim Neill's role at the current company?
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Tim Neill's email address is ti****@****ase.com
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Tim Neill's direct phone number is +4475900*****
What schools did Tim Neill attend?
Tim Neill attended Univeristy Of Strathclyde, Scottish Hotel School, Methodist College Belfast.
What skills is Tim Neill known for?
Tim Neill has skills like Saas, Management Consulting, Sales Management, Project Management, Analytics, Business Intelligence, Dashboard, Enterprise Software, Performance Management, New Business Development, Team Leadership, Salesforce.com.
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