Passion for creating success thru planning, execution, relationship expertise and teamwork culture. High performance multi discipline track record in all aspects of Enterprise Technology field from Revenue Operations thru Customer Operations and Leadership. Experience in all market verticals and technology product offers. Specialist in growth environments. Competencies:Service Delivery, Managed Services, Program Management, P&L Management, Business Development, Supplier/Vendor/Partner Management, Field Service, Channel Management, Project Management Professional Service Management, Process Expert – Performance Management, Incentive Plan Development and implementation, Restructuring Experience, Expense side Resource Management – Supplier/Vendor/Partner, Corporate Development/M&A, Leadership, Strategy, Management and Staff Development, , Operational Leadership and Execution, Product Development, CSAT Expert, Contract Negotiation and Management, Value Prop & Business Case Development, Help Desk/Support Center, Running High Growth/High Production Teams, ‘Sell Thru/Sell With’ Channel Specialist, SOW Creation, Incentive Plan Development and implementation, Process/Procedure Development and Implementation, Product Development, Staffing
Listed skills include Unified Communications, Telecommunications, Avaya, Managed Services, and 16 others.