Tim Lloyd Email & Phone Number

Melbourne, Victoria, Australia

As part of Lara Olsens exec leadership team, accountable for the Service Delivery function responsible for operations and maintenance of the network and treatment infrastructure for the South East Water area.

Melbourne, Australia

Responsible for Network Control & Operations team (145 people);Team & safety leadership, customer focused KPI outcomes linked to 24/7 network control and operations functions for Victorian Transmission, Distribution & Gas Networks. Broader accountabilities within the portfolio include business resilience, customer reliability outcomes including crisis &.

Melbourne, Australia

Leading the Customer & Energy Operational Team (65 people) responsible for electrical power systems, network security, emergency response, network operations and control systems (SCADA, GIS, NMS).The team undertakes detailed analysis of electricity (Transmission and Distribution) and gas works programs to ensure safe, efficient, secure and community.

Melbourne, Australia

• Volunteered to lead the change program to design and optimize a new business unit responsible for all asset maintenance works planning, scheduling and access planning arrangements across Ausnet Services electricity.
• Exceeded efficiency expectations delivering $1.5m (15%) labour saving in planning group in first year
• Exceeded process efficiency target ($4.5m) delivering $8m pa saving through process & ‘rightsourcing’ strategies
• Enhanced customer service results reducing 'customer inconvenience' by 54% through enhanced planning and scheduling
• Improved customer & regulatory outcomes by improving notification compliance by 65%

Melbourne, Australia

• Leading a combined workforce (~300) across 6 regional depots across south east Victoria. With accountability for work force safety, efficiency and KPI (Regulatory and non-regulatory) performance for all people and.
• Transformed underperforming safety TRIFR performance (80%), to leading results over 2 years,
• Reduced customer complaints by 20% through ‘door step’ & back office process improvement,
• Implemented large SAP, Mobility and Scheduling systems upgrades across the whole team, with associated change management leadership whilst also increasing employee engagement by 20%Key Result - Team awarded annual.

Sydney, Australia

• Interstate move to lead the bid team, resulting in award of 5( +5) year $460m OMFM contract. Developed the service offering, work management approach, asset management system, data integration and collaborative.
• Led bid team & development of project & awarded contract by client
• Mobilised a 150 strong workforce
• Established foundation for capital order book growth through performance and quality systemss.

Melbourne, Australia

• Lead the 125-strong alliance team responsible for all civil, electrical, water and sewerage maintenance as well as asset management functions as well as RCM development. Additionally, responsible for customer contact.
• Achieved best ever KPI results, safety, regulatory (ESC) and budget results in Alliance history in 2011/12 through process improvements, work force collaboration and visual management,
• Introduced a risk based consequence model to stations assets saving 30% ($4m) annual costs.
• Reduced safety failures by 15% by focusing on dynamic risk assessment and lead measures.

Coventry, United Kingdom

• Responsible for leading the management team’s business planning and operational strategy development, facilitation of tactical business improvement plan, establishing 5-year order book, budget and unit cost profiles..
• Implemented performance framework extracting SAP data, benchmarking divisional performance and assisting regional leaders to achieve annual savings through contract and process improvements,
• Drove lean problem solving agenda, removing waste and raising productivity 15%,
• Designed and implemented incentivisation and annualised hours reward system, raising productivity, targeting key KPIs and reducing fatigue & overtime levels, whilst enhancing service outcomes against established.
• Transformed logistics arrangement for strategic stock, routine spares and at depot stock levels to save 15% running costs, increasing turnover and reducing stock holding.Left this role to emigrate to Australia

East Midlands, UK

• Volunteered for lateral transfer to broaden experience. Lead the Asset Management team responsible for long term asset investment, asset reliability and performance, network modelling and leakage management groups..
• Reduced undesirable incident (long outages, flooding) by 25% through contingency planning & network control risk management practices,
• Reduced overall work throughput saving £5-10m PA OPX
• Supported successful bid for asset management & maintenance of military bases as part of coast to coast outsourcing.

East Midlands, United Kingdom

• Accountable for the maintenance of ~45000km water & waste water pipeline network with associated ancillaries. Leading a combination of direct and indirect resources against a range of safety and OFWAT regulatory KPIs.
• Reduced safety reportable events performance (RIDDOR) by 30% to <3 over 2 years
• Lead the first pilot of the companies lean program across initially one the multiple business units. This approach would later became a company standard
• Supported development of Rapid Response Unit to resolve customer outages reducing KPI failure to below 7000 customers.

East Midlands

Responsibly for 50% (3.2m customers) of the STW network leading the 95 strong control and scheduling team responsible for all work control and authorisation, risk assessment, incident management, and scheduling of minor civil and infrastructure repairs. Team also managed the SCADA telemetry system for the network, ensuring high levels of asset.

Continued Eductation Post Graduate Diploma, Sewerage Design And Operations, Distinction, Student Of The Year Award, Awarded 2Nd Place For Course Project.

1 year part time course leading to a post grad Diploma built around the design and operations of the waste water sewerage network.

Bachelor’S Degree, Mechanical Engineering & Operations, Honours 2:1

Awarded Student of Year Award

Certificate, Incident Controller Program, Passed

Successfully completing training and assessment for the certificate in Incident Controller under the AIIMS system

Leadership And Business Management, Distinction

Business management and leadership development

Program, Continual Improvement, High Performing Teams And Change Management, Professional Development

Activities and Societies: Change Management, Transformation Planning, MIFA, Lean Management, Balanced Scorecard, Business Development.

Continued Education Post Graduate Diploma, Water Supply And Distribution, Passed

1 year part time course leading to a post grad Diploma built around the design, operations and management of supply, treatment.

Hnd, Mechanical And Production Engineering, Merit

A full time Higher National Diploma (equiv to Degree) focusing on techniques or mechanical and production engineering. Two end of course.