Tim Northcott Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

- Assigned as the primary Signature Success Engineer resource for largest strategic customers. Established and maintained relationships with key stakeholders, ensuring alignment with customer objectives and technical account plans (major product releases, mission critical outages, system migrations, etc.)- Partnered with Major Account Care, Engineering.

Seattle, Washington

Seattle, Washington

- Managed entire project lifecycles from conception, requirements definition, development, quality assurance testing, launch, and iteration, with frequent cross functional stakeholder communications and pivots along the way- Partner with all levels of client organizations to advise on technical best practices and to communicate the results of root cause.

Puyallup

• Developed highly interactive Tableau dashboards to aid in data driven decision making
• Aggregated data from a wide variety of sources for analysis
• Wrote SQL queries to retrieve relevant data stored in MySQL database
• Collaborated across multiple departments to gather reporting requirements
• Tracked Key Performance Indicators across multiple areas of the business
• Performed Ad Hoc reporting using Tableau and Microsoft Excel