At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities.

In this position I focused on bringing together the business, technology and agency/partner teams of the Merck Animal Health North America organization for executing strategic initiatives. My work focused on the Companion (pets), Livestock and US Commercial Operations teams. I worked on projects that include sales/marketing automation systems - CRM, Learning Management Systems (LMS), marketing analytics, system integrations and project management (Jira, Slack, Microsoft Teams). For more than a century, Merck, a leading global biopharmaceutical company, has been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Merck Animal Health, known as MSD Animal Health outside the United States and Canada, is the global animal health business unit of Merck. Through its commitment to the Science of Healthier Animals™, Merck Animal Health offers veterinarians, farmers, pet owners and governments one of the widest range of veterinary pharmaceuticals, vaccines and health management solutions and services. Merck Animal Health is dedicated to preserving and improving the health, well-being and performance of animals. It invests extensively in dynamic and comprehensive R&D resources and a modern, global supply chain. Merck Animal Health is present in more than 50 countries, while its products are available in some 150 markets. For more information, visit www.merck-animal-health.com or connect with us on LinkedIn, Facebook and Twitter at @MerckAH.

Information technology manager and architect for enterprise systems supporting B2B transportation services business. I provided analysis, design and development for existing platforms and new solutions. My role encompassed the support of sales / marketing activity, management of agency / partner relationships, selection of technology and ongoing migration to cloud platforms.

I led the digital marketing strategy for Black & Veatch. My team owned the strategy and operation of digital marketing solutions including Marketo marketing automation, search engine marketing / optimization, social media, websites (BV.com), Microsoft Dynamics CRM / xRM, market research surveys and marketing analytics.Speaking Engagements/Media2017 Crush Conference Customer Panel - 1/2017InsideView Drive: Fuel Your Revenue Obsession - 6/2016InsideView Book - Do it right by creating a data strategy and tracking its maturation - 5/2016Microsoft Dynamics Industry Summit - Service Industries Deal Review Panel - Why We Win! - 3/2016Midwest Marketing Show - KC Direct Marketing Association - Content Marketing Panel - 2/2016InsideView Customer Success Story - 1/2016Midwest Marketing Show - Driving Customer Experiences at Black & Veatch - 12/20153 Steps to Fuel Your Data Strategy - InsideView Webinar - 9/2015Business Marketing Association of Kansas City Content Marketing Conference - Content Marketing: The Journey of a Global Enterprise - 10/2014Convergence 2014 CRM Partner Connections PreGame - Customer Viewpoint: Lessons Learned from Enterprise CRM DeploymentsConvergence DayONE 2012 Houston - Best Practices in Keeping Data CleanBlack & Veatch is an employee-owned, global leader in building Critical Human Infrastructure in Energy, Water, Telecommunications and Government Services. Since 1915, we have helped our clients improve the lives of people in over 100 countries through consulting, engineering, construction, operations and program management. Revenues in 2016 were US$3.2 billion.

In this role, I was part of the Global Marketing & Communications (GMC) area of Black & Veatch. I had responsibility for the creation and implementation of content architecture, governance, and processes for sales and marketing tools. My focus included the enterprise Dynamics CRM sales force automation system and Digital Asset Management Systems.Microsoft Speaking EngagementsConvergence DayONE 2011 Atlanta - Troubleshooting the Outlook Client

MIQ Logistics is a global logistics services company. In this role, I provided the primary linkage between business and IT for Financial Systems, Dynamics CRM (Customer Relationship Management) and Financial Integrations. I also managed key projects and regularly interfaced with staff in North America, Europe, Asia and Latin America.Microsoft Speaking EngagementsConvergence DayONE 2010 Atlanta - Promoting User Adoption with Dynamics CRMConvergence DayONE 2010 Atlanta - Dynamics CRM Large Company Special Interest GroupConvergence 2010 Atlanta - Business Intelligence and Reporting in Dynamics GPConvergence 2010 Atlanta - Support Options for Dynamics GPConvergence 2009 New Orleans - Deploying Microsoft Dynamics CRM at YRC LogisticsConvergence 2009 New Orleans - Data Migration and Integrations with Dynamics CRMCRM Connections Exec Briefing 2009 Kansas City - Deploying Dynamics CRM at YRC LogisticsCRMUG Summit 2009 Chicago - Managing a Dispersed CRM Environment; The ROI of CRMGPUG Summit 2008 Las Vegas - Supply Chain Management using Dynamics GP

I owned and operated a residential cleaning franchise serving the Kansas City area with twenty full-time employees.

At Celeritas I was a Senior Consultant serving the financial, health care, energy, insurance, education and telecommunication markets.Celeritas Electric Utility Markets – Led technical and marketing efforts for software product suite developed specifically to service the electric utility market. Wichita Public Schools (USD 259) – Implemented a data warehouse using Cognos reporting software and Oracle database tools. Westar Energy (formerly Western Resources) – Two year project where I held Senior Manager and Project Management positions with Westar. H&R Block – Load testing project where Rational PerformanceStudio Suite was used to test a nationwide web-based financial reporting application.Compaq & Oracle Corporations – I managed the development and delivery of a B2B eCommerce style Internet application. Saint Luke’s Health System – Led the eighteen month project to convert 1400 desktops and 3000 users to a common enterprise desktop and server environment.