Enthusiastic Training Facilitator committed to enhancing employee productivity and success. Dedicated to maximizing quality and service standards through hands-on support. Experienced Sales Marketer with strong communication and negotiation skills. Focused on delivering exceptional customer service and developing solutions to drive customer loyalty, retention, and revenue.
Emft
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Sales RepresentativeEmft Apr 2024 - PresentGermiston, Gauteng, South AfricaPresent and Promote Products/Services : Effectively present, promote, and sellproducts and services to existing and prospective customers using compellingarguments and detailed product knowledge.Create and Deliver Quotations : Develop accurate and timely quotations forcustomers, ensuring completeness and adherence to customer requirements.Build and Maintain Relationships : Establish and nurture strong relationshipswith customers, suppliers, and internal stakeholders to foster collaboration anddrive business growth.Monitor Pricing Structures: Obtain and maintain up-to-date information onagents' ongoing pricing structures to ensure competitive positioning.Negotiate and Prepare Sales Agreements: Skillfully negotiate prices and terms,and prepare comprehensive sales agreements that meet both customer needsand company standards.
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InstructorEmft Apr 2024 - PresentGermiston, Gauteng, South AfricaDevelops, coordinates, and evaluates comprehensive compliancetraining programs for employees across various organizations.Measures training effectiveness through detailed analysis ofstudent validation exams and feedback, ensuring continuousimprovement.Organizes and facilitates diverse training activities, both in-houseand at off-site practical locations ,including presentations ,role-playing exercises,and demonstrations.Delivers engaging and informative training sessions on emergency response andfirst aid techniques, tailored to meet the specific needs of different groups.Collaborates with subject matter experts to update and enhance trainingmaterials, ensuring content remains current and relevant.Provides hands-on support and guidance during training sessions to maximizelearning outcomes and participant engagement.Conducts post-training evaluations to assess knowledge retention andapplication, using insights to refine future training programs.
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TechnicianSupertime Jun 2022 - Mar 2024Nigel, Gauteng, South AfricaClient and Supervisor Assistance: Provided timely and competent assistance toclients and supervisors within my area of expertise.Training Delivery: Conducted training sessions for relevant stakeholders on timeand attendance procedures and systems.Help Desk Support: Delivered efficient help desk support for time andattendance management, addressing inbound calls and emails. SystemInstallation and Testing: Installed new time and attendance systems andconducted thorough testing to ensure correct functionality.Report Compilation and Analysis: Compiled and generated relevant time andattendance reports, identified deviations, and promptly informed respectivesupervisors.Hardware Support: Assisted with hardware needs, including configuration,testing, and troubleshooting.On-site Installation Management: Managed on-site installation processes toensure seamless system integration.Social Media Strategy: Created and implemented an effective social mediastrategy to enhance company visibility and engagement.System Maintenance and Upgrades: Regularly performed system maintenanceand upgrades to ensure optimal performance and reliability.User Support and Training: Provided ongoing user support and training to ensureefficient utilization of systems and tools.
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Administration AssistantHartland Dec 2021 - Jun 2022Bethal, Mpumalanga, South AfricaVisitor and Caller Management: Professionally greeted and directed visitorsand callers, efficiently handling inquiries or redirecting them to theappropriate staff members.File and Data Management: Managed physical and digital files, monitoredspreadsheets, and updated reports to ensure seamless coordination ofproject materials.Issue Resolution: Addressed concerns and complaints promptly to enhanceservice quality, escalating complex issues to management for swiftresolution.Supply Management: Ensured server areas were well-stocked with necessarysupplies before, during, and after shifts to maintain operational efficiency.Administrative Support: Provided comprehensive administrative support,including scheduling meetings, managing calendars, and organizingdocuments.
Timo Gouws Education Details
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Rescue Life AfricaPre-Medicine/Pre-Medical Studies
Frequently Asked Questions about Timo Gouws
What company does Timo Gouws work for?
Timo Gouws works for Emft
What is Timo Gouws's role at the current company?
Timo Gouws's current role is --Training Facilitator | Health & Safety Representative | Fire Training Specialist.
What schools did Timo Gouws attend?
Timo Gouws attended Rescue Life Africa.
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