Tim Oddo Email and Phone Number
Tim Oddo work email
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Tim Oddo personal email
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Tim Oddo is a Service Experience Analyst at Meta at Meta. He possess expertise in os x, mac, technical support, iwork, ios and 23 more skills. He is proficient in English.
Meta
View- Website:
- metadownhole.com
- Employees:
- 5
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Service Experience AnalystMeta Jan 2022 - Present
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Support Operations LeadMeta Jul 2013 - PresentMenlo Park, CaliforniaIdentify, research, and drive trending or recurring problems facing the Enterprise Operations organization including technical problems in client systems, infrastructure, and support processes.Collaborate with and facilitate communication between user-facing support teams globally and the rest of the Enterprise Engineering organization.Work with project managers to ensure rollouts of new services or changes to existing services are performed with the experience of the end user in mind, and that the user-facing support teams are prepared to support the changes.
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Helpdesk TechnicianMeta Feb 2013 - Aug 2013Menlo Park, CaliforniaProvide high impact user facing technical support on all aspects of the technology employees use every day by combining a deep understanding of computers, smartphones, email, and client-side networking with excellent customer service and communication skills.Assist users with a wide variety of hardware and software, including Macs, PCs, various hardware accessories, Microsoft Office and Exchange, Active Directory, iPhones, Androids, web based tools, and anything else they need help with.
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SpecialistApple Retail Jun 2007 - Feb 2013Set up and maintain Apple retail store visuals on a day-to-day basis including imaging demo systems and mobile devices, implementing planograms, setting window displays, and leading teams of employees in performing visual tasks.Work as part of a team to showcase Apple’s products, find a complete solution for customers, and provide an exceptional experience while exceeding company metric goals.Troubleshoot customer’s issues with computers and mobile devices and solve their problems by repairing software and hardware, answering questions about their devices, and ensuring that they are comfortable with the solution provided.
Tim Oddo Skills
Tim Oddo Education Details
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Communications -
White Plains High School
Frequently Asked Questions about Tim Oddo
What company does Tim Oddo work for?
Tim Oddo works for Meta
What is Tim Oddo's role at the current company?
Tim Oddo's current role is Service Experience Analyst at Meta.
What is Tim Oddo's email address?
Tim Oddo's email address is timo@fb.com
What schools did Tim Oddo attend?
Tim Oddo attended The College Of Saint Rose, White Plains High School.
What are some of Tim Oddo's interests?
Tim Oddo has interest in Skiing, Digital Media, Technology, Video Editing, Baseball, Music, Drums.
What skills is Tim Oddo known for?
Tim Oddo has skills like Os X, Mac, Technical Support, Iwork, Ios, Ilife, Troubleshooting, Microsoft Office, Iphone, Networking, Apple Remote Desktop, Active Directory.
Who are Tim Oddo's colleagues?
Tim Oddo's colleagues are Tao T., Joshua Nicoll, Mr Irfan, Nicolás Furfaro, Ming Liu, Vinod S., Jofid Leong.
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