Tim Pyle Email & Phone Number

Catonsville, Maryland, United States

Catonsville, Maryland, United States

• A focused assignment with the goal of developing the corporate relations function and team training products for this nonprofit provider of accredited certification education for healthcare professionals. Targeting.
• Serve on organizational leadership team.
• Grow and direct external and internal sales and customer success teams.
• Direct outsourced marketing and customer service functions for team training.Key Achievements:
• Initiated development of corporate value proposition, new products, and new Salesforce/IT solutions to meet group client needs.
• Designed and implemented infrastructure for corporate sales program.

Annapolis, MD

• Provided strategic leadership in enrollment, partnerships, marketing, and student success for nonprofit provider of education and training for property and facility managers. Prepared organization to scale and support.
• Served on organizational leadership team and supported board committees for strategic planning and product development.
• Directed 11-person team in sales, marketing, business development, course registrations, and customer service.
• Improved performance and strengthened systems and critical infrastructure while saving money and reducing budget constraints.
• Partnered with CEO and CFO to understand and anticipate hiring and development needs against the capabilities needed to deliver business objectives; prepare updated workforce plans and forecasts that support overall.
• Diagnosed and assessed organizational gaps and determined appropriate interventions, organizational structure changes, strategy and goal deployment, intergroup and team interventions, transformation plan creation, and.

Washington D.C. Metro Area

• Directed all business functions for team of five partnership professionals in support of the University’s national account relationships with corporate, government, community colleges, and nonprofit entities. Served as.
• Developed team and individual territory plan to meet assigned partnership goals.
• Implemented personal development plans with team members using Lominger Competencies.Key Achievements:
• Increased enrolled students employed by partner organizations and professional development program sales by 40%.
• Coached team on effective approaches to C-level executives; increased team activity 50%.
• Team and personal wins included new relationships with Veterans Administration, Department of Agriculture, Social Security Administration, Department of Labor, Amtrak, American Red Cross, and Maryland Transit.

Remote

Teaching highly interactive, online Business and Education courses.

Towson, MD

• Led/trained new franchisees in operating, marketing, and managing programs and activities for personal/companion care services to assist seniors living alone.
• Developed key strategic initiatives and delivered foundational plans to support operations, sales growth, retention, and research.
• Designed new staff training process, incentive program, and career advancement initiatives.
• Lead business consultant for CRM resources and channel partner portal.
• Company liaison for relationships with external vendors; developed vendor on-boarding and tracking processes.
• Coached managers in the process of evaluating employees, setting goals, conducting objective performance reviews, and recognizing and awarding performance to improve productivity.Key Achievements:

• [Also, Director, Key Accounts 2004-2005] Provided both sales and education leadership for SaaS provider of educational programs and services.
• Worked with IT team to operationalize customized customer requirements regarding online training system delivery and Learning Management System reporting needs.
• Directed team of four outside regional enrollment managers; selected, planned, and attended trade shows.
• Key Account Manager for partnerships with national for-profit and nonprofit early education entities.
• Managed planning and development of design and procedures for Microsoft CRM operations and metrics reports.Key Achievements:
• Produced 200% increase in course completions; 99.4% student satisfaction rating.

• Senior consultant for franchisor of child care/after-school learning centers with 100+ locations nationally; individual responsibility for 17 independently-owned locations.
• Coordinated team of seven consultants in areas of goal setting, process improvement, reporting, analytical tool development, technology, and strategic territory planning.
• Provided expertise and direction to franchisees regarding key success factors and tactical steps for improved enrollment, financial, educational programming, and operational performance.
• Developed new sales training processes and materials for all franchisees and location managers.
• Managed planning and development of design and procedures for metrics reports.Key Achievements:
• Team exceeded budgeted goals and increased location revenues by 14% for 2007.

Master Of Business Administration (Mba), Management

Activities and Societies: Capstone Consulting Project 2003 for East Baltimore Technology Resource CenterFrederick H. Glade and William H..

Executive Certificate, Nonprofit Management

"The Nonprofit Management Executive Certificate Program is designed to strengthen the leadership and management capacity of individuals.

Ms, Education Administration

Ba, Biology/Education

Activities and Societies: President, College Activities Programming BoardAlumni Citizenship Award

Hs Diploma