Timothy Agner Email & Phone Number

Salisbury, Nc, Us

Advance, North Carolina, United States

In this phase of my professional career arch, I am responsible for managing large call volumes, whiledemonstrating professionalism and maintaining a customer-centric approach.⇰ I am a primary point of contact for designated dealers, providing exceptional service andsupport. It is worth mentioning that I maintain comprehensive records of customer interactions,transactions, comments, and complaints.A section of my key contributions and accomplishments in this capacity entails:⇛ Executed customer orders and completed payment processing with high accuracy and integrity.⇛ Enhanced customer satisfaction by promptly and courteously addressing client inquiries andconcerns.⇛ Improved shipping turnover by devising and implementing strategic plans.Skills:Call Management - Customer Service - Record Keeping - Payment Processing - Shipping TurnoverImprovement - Strategic Planning & Execution

Advance, North Carolina, United States

In this capacity, I was entrusted with overseeing the shipping desk and efficiently processing orders,while maintaining inventory control.⇰ One of my key tasks was to prepare, organize, and stage freight for shipment, while ensuringsmooth loading and unloading of trucks. I also collaborated with warehouse staff to fulfillcustomer orders in a timely manner.⇰ It is noteworthy to mention that I created reports on inventory levels, orders, and otherwarehouse metrics.My key successes for this role included:⇛ Prioritized orders and optimized overall productivity by leveraging effective time managementskills.⇛ Increased warehouse efficiency by facilitating implementation of process improvementinitiatives.⇛ Streamlined inventory and rectification process and reduced turnaround time from multipledays to few hours.

Lexington, North Carolina, United States

During this tenure of my career, I was tasked with Maintaining inventory levels and efficiently creatingand processing shipments for diverse customer base.⇰ One of my core job was to handle loading and unloading of trucks while maintaining accuracy inpulling and checking loads.Notable Contributions:⇛ Led and supervised a team of 10+ employees and fostered professional development culture.⇛ Implemented inventory control measures and resolved discrepancies by leveraging problem-solving skills.

Salisbury, North Carolina, United States

As a Department Manager, I was responsible for managing the merchandising efforts for Hardwaredepartment. I delegated tasks to staff members and provided effective guidance to accomplish projectdeliverables. I also executed effective inventory control measures to maintain optimal stock levels.My selected accomplishments for this capacity entail:⇛ Leveraged situational leadership approach to enhance employee productivity and performance.⇛ Drove customer engagement by executing PSE, PSI, and other Lowe's programs.⇛ Inspired and empowered a low-performing employee, leading to remarkable transition to high-performing status.

Chapel Hill, North Carolina, United States

Some key highlights of my responsibilities and accomplishments in this role included:⇛ Drove sales, managed inventories, ensured customer satisfaction, and maintained well-organized and visually appealing department.⇛ Motivated and coached employees to maximize performance.⇛ Created and presented comprehensive reports to management team for informed decision-making.⇛ Boosted department sales through effective merchandising strategies.⇛ Retained optimum stocks by executing efficient inventory control strategies.⇛ Provided exceptional customer service and actively promoted company brands and programs.

Raleigh, North Carolina, United States

Some key highlights of my responsibilities and accomplishments in this role included:⇛ Received and dispersed freights with accuracy.⇛ Unloaded trucks and stocked/down-stocked items, while ensuring safety and integrity.⇛ Operated power equipment and assisted customers with professionalism.⇛ Managed inventories and assured availability of products.⇛ Assisted the shipping manager as main receiver and second-in-command.