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Timothy Ash personal email
My name is Tim Ash; I am a resourceful, pragmatic, and versatile professional with more than 15 years of remarkable experience driving innovation, demanding excellence, incentivizing performance, and supporting growth. As a results-oriented and strategic-minded professional, I am highly regarded for my ability to identify and solve complex problems by developing and executing precise plans that optimize operational impact while ensuring efficient use of resources.I was the inaugural employee brought on board at Remprex, accompanying the company's remarkable journey from its startup phase to becoming a dominant player in the North American Intermodal market. Commencing as a project manager, I progressed through various roles, including Manager of Technology Services, Director of Technology Services, VP of Client Solutions, and Chief Solutions Officer. Throughout, I orchestrated inventive solutions to overcome obstacles, reengineering processes, implementing best practices, fostering cultural shifts, and cultivating talent.With a distinct focus on merging technology and operations, I bring a unique perspective to the table. At Remprex, I spearheaded the integration of these crucial elements, setting our service apart from competitors. My strengths lie in technology deployment, project management, technical support (including call center and on-site teams), and change management, all contributing to our remarkable success.I believe in the power of collaboration and enjoy building talented teams— creating a motivated, energized, and cohesive environment that escalates teams and company success. Being a results-oriented producer, I lead from the front and leverage a pragmatic approach that drives growth.Please reach out to me directly via LinkedIn.Specialties: Business Operations Transformation | Multi-Modal Transportation | Technology Deployment | Change Management Leadership | Process Automation | Vision & Strategy | Team Leadership
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Chief Operating OfficerRemprex, LlcChicago, Il, Us -
Chief Solutions OfficerRemprex, Llc Sep 2019 - PresentLisle, Illinois, United StatesI was commissioned by the leadership team to direct the ground-up development and deployment of our new gate system, starting from product inception, software/system development, and go-to-market strategy. Manage business intelligence, IT, marketing, 24/7 network operations center, product sales, the project management office, software development, and technical and customer support desk activities. The scope of this role focuses on directing the organization's technology and product strategy, leading a team comprising 8 direct reports and 110 indirect reports.Key initiatives:➜Launched the REMPREX analytics tool 2.0, which enables users to access comprehensive performance data. The new version included an embedded PowerBI analysis tool, empowering end users to conduct in-depth analysis and gain valuable insights.➜Led the project that ended with a successful deployment of the new gate system (24 months), which is projected to yield an additional multi-million-dollar revenue for the next three years. ➜Restructured and expanded a Remote Operations Center (ROC) from 12 to 24 sites, effectively doubling its capacity. Simultaneously, grew the client base from 1 to 4, resulting in improved support for transportation companies facing staffing challenges during peak and low-volume hours.➜Spearheaded the seamless integration of three acquired companies, encompassing IT infrastructure, corporate systems, and organizational policies. This strategic initiative bolstered our overall operational synergy and contributed to our sustained growth. -
Senior Vice President Of Client SolutionsRemprex, Llc Feb 2019 - Aug 2019Willowbrook, IllinoisI was promoted to a Senior VP role to lead various initiatives aimed at promoting organic growth, ensuring consistent premium service delivery while managing PMO, marketing, product sales support, technical and customer support desk and field service activities. Directed a team of 50 FTEsKey initiatives:➜Led a 12-month project to implement a custom telematics software solution, enabling the seamless integration of off-the-shelf hardware with accounting, HR, and customer systems. This initiative enhanced safety in our industrial environment and provided improved visibility into performance.➜Deployed vehicle telematics to various intermodal equipment, such as pick-up trucks, hostler trucks, and cranes, to measure safety, mechanical condition, and operational performance➜Developed and executed marketing strategies, including company-wide rebranding, trade shows, social media, website redevelopment, logo style standardization, among others. -
Vice President Of Client SolutionsRemprex, Llc Jan 2016 - Jan 2019Willowbrook, Illinois, United StatesI took on this position with the objective of instituting a product refresh cycle to ensure continued performance, anticipate capital technology replacement expenses, and mitigate warranty cost risks. Overlooked the functions of marketing, product sales, the project management office, and the 24/7 technical and customer support desk.Key initiatives:➜Streamlined multiple project management departments into a cohesive and standardized PMO, led by certified project managers, facilitating the deployment of various products and technology platforms.➜Developed a multi-tier technology support service framework, offering clients a choice between minimum service quality and premier service tiers, featuring both remote and on-site support options.➜Successfully implemented and overseen automated container identification technologies, incorporating OCR, AI optical tools, and RFID systems. -
Director Of Technology ServicesRemprex, Llc Jan 2013 - Dec 2015Willowbrook, Illinois, United StatesMoved to this role to enhance service quality and efficiency through the implementation of the Field Service Department, managing the PMO, and leading 24/7 technical and customer support desks across the US and Canada. Improved service quality by deploying a ticketing system utilized by the customer technical helpdesk, internal corporate IT, and Field Technicians.Introduced automated device monitoring, improved service quality with ticketing and call analytics, and strengthened critical communication channels for outage management. -
Information Technology Services ManagerRemprex, Llc Jan 2011 - Dec 2012Woodridge, Illinois, United StatesI managed multiple departments with a staff of 35: Field Service, Implementation, Project Management Office, and a 24/7 Technical and Customer Support Desk. -
Project ManagerRemprex, Llc Jan 2009 - Dec 2010Woodridge, Illinois, United StatesProject manager for intermodal technology projects throughout North America. -
Field Services EngineerRemprex, Llc Jul 2007 - Dec 2008Woodridge, Illinois, United StatesI supported OCR, RFID and industrial automation technology at several transportation hub's throughout North America. -
Implementation CoordinatorNascent Technology Aug 2006 - Jul 2007Charlotte, North Carolina -
Fund AccountantInvestors Bank & Trust Sep 2005 - Jul 2006Boston, Massachusetts
Timothy Ash Skills
Timothy Ash Education Details
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Radford UniversityFinance, General
Frequently Asked Questions about Timothy Ash
What company does Timothy Ash work for?
Timothy Ash works for Remprex, Llc
What is Timothy Ash's role at the current company?
Timothy Ash's current role is Chief Operating Officer.
What is Timothy Ash's email address?
Timothy Ash's email address is ta****@****rex.com
What schools did Timothy Ash attend?
Timothy Ash attended Radford University.
What skills is Timothy Ash known for?
Timothy Ash has skills like Managed Services, Technology Integration, Industrial Automation, Project Management, Technology Management, Account Management, Uscg Captain.
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