Social Services Director
CurrentOrganization SummaryQCAIR’s mission is to advocate for immigrants and refugees by providing direct assistance and collaborating withappropriate service providers to empower immigrants and refugees as they integrate into the community.Position SummaryQuad Cities Alliance for Immigrants and Refugees (QCAIR) seeks a Social Services Director to support andadvocate for immigrants and refugees in the Quad Cities and surrounding areas. The Social Services Director willmanage outreach events, meet with clients, assist clients in accessing benefits, maintain accurate records, followup with clients, and communicate with the board and committees.Responsibilities● Manage two caseworkers and coordinate with three community navigators.● Train case workers and the other staff on the menu of services QCAIR offers.● Maintain accurate reports and documentation following state, and local laws and regulations, fundingagencies, and QCAIR policies and procedures.● Coordinate with external agencies/partners, including donors.● Meet with clients regularly.● Organize and implement outreach events while working with Community Navigators to expand the reachof our target immigrants and refugees in the Quad Cities and surrounding areas and to educate thecommunity about IFRP services.● Oversee case workers and community navigators.● Complete any public benefit and resource application, including SNAP, MEDICAID, TANF, and advocatefor client needs.● Develop and maintain relationships with IDHS staff.● Empower clients to manage their IDHS cases through IDHS.● Receive IDHS mails, and follow up with clients as needed.● Provide information and referrals to external resources.● Other related tasks as assigned