Timothy Brown Email and Phone Number
Timothy Brown personal email
- Valid
Timothy Brown phone numbers
As an accomplished IT professional with over 20 years of experience in management, leadership, and program management, I have a proven track record of success in driving innovation, solving complex problems, and leading teams to achieve exceptional results.Throughout my career, I have leveraged my education, technical expertise, and leadership skills to deliver innovative solutions that drive business growth and competitive advantage. With a deep understanding of the latest trends and technologies in the industry, I have consistently been able to stay ahead of the curve and deliver cutting-edge solutions that meet the unique needs of my clients and stakeholders.My top leadership and problem-solving abilities have enabled me to manage teams of various sizes, ensuring that each project is completed on time, within budget, and to the highest quality standards. Through effective communication, strategic planning, and attention to detail, I have been able to deliver complex programs that drive business value and exceed expectations.In summary, as an educated innovator with over 20 years of IT management experience, I am dedicated to driving business success through effective leadership, problem-solving, and program management. I am committed to delivering exceptional results for my clients and stakeholders and am always seeking new and innovative ways to achieve success in the rapidly evolving world of IT.
Citizen Hq
View- Website:
- mycitizenhq.com
- Employees:
- 1
-
Chief Executive Officer And FounderCitizen HqMebane, Nc, Us
-
Chief Executive Officer & FounderCitizen Hq Nov 2021 - PresentRaleigh, North Carolina, UsThe CitizenHQ App is being designed to provide knowledge and affordable legal assistance by connecting lawyers and citizens. It empowers them to collaborate on legal issues. Our mission is to inform and educate you about your rights, so you are always ready to protect them.If you feel it is time to change how we interact with law enforcement and learn more about federal, state, and local laws that influence our lives, you’ve connected with the right person!Join me as I build I fill our databases with over 125,000 qualified professionals that are ready to back and support our app to build a life that can be safely lived while in full compliance with the law.
-
Ceo At Selenium It SolutionsSelenium It Solutions Jan 2019 - Nov 2021• Develop, coordinate, and execute strategic plans in the achievement of company goals, including driving compliance with customer requirements.• Build credibility through high level of execution (e.g., on-time delivery of services, keep commitments).• Established new MSP partnerships with potential to increase revenue and reduce operating costs.• Assure company’s vendors maintain acceptable system up-time rates, reliability, and a support team that maintains a constant customer centered focus.• Develop and maintain thorough knowledge of Cyber Security marketplace, products and services, developing productive business relationships.• Responsible for all aspects of client service for assigned book of business including, billing, policy collection, enforcement, and, review in accordance with established departmental service standards -
Networking Academy Dream TeamCisco Jun 2017 - Jun 2017San Jose, Ca, UsSelected through a rigorous screening process, 11 Dream Team members were responsible for:• Worked with ~100 Cisco Network Operations Center engineers to deploy 2,304 Cisco wireless access points and antennas providing more than 28,000 users with flawless connectivity across several buildings.• A total of 2.8 million square feet of wireless access covered.• Deployed 567 Cisco Catalyst switches with Cisco Network Operations Center (NOC) engineers.• Troubleshoot connectivity issues for vendors inside the World of Solutions.• Leveraged Cisco Spark and Qwasi to assist attendees with registration and mobile application issues.• Participated in 12 meet and greet sessions with Cisco Executives.• Used social media (Facebook, Instagram & Twitter) to excite conference attendees about the Dream Team and the overall Cisco Live event by sharing pictures and quotes.• Attended technical briefings during the conference.• Worked as a team to anticipate, avoid, and resolve network problems from setup, installation, to tear-down.• Attended pre-conference planning calls with Cisco NOC engineers and Cisco staff.• Sat for the CCNA certification exam while at Cisco Live -
Is Programmer Departmental AnalystCounty Of Humboldt May 2006 - Jul 2010Eureka, Ca, Us* Managed the migration of clients from legacy to destination platforms and the processes / data teams involved. * Developed programming life cycle documentation and user procedural instructions.* Provided training and training support for the management, maintenance, and administration of DHHS systems (both off-the-shelf and proprietary in-house applications).* Gathered and joined data from various systems and performed required analysis utilizing SQL, Excel and Access.* Maintained and performed routine updates to the Statewide Learning Management System (SLMS).* Provided algorithms, data analysis, and technical support services to various customized government applications. -
Is Support Service ManagerSalem Health Feb 2005 - Mar 2006Salem, Oregon, Us* Responsible for daily administration, maintenance, troubleshooting, issue management, patch and configuration management for all desktops, desktop services, devices and client side peripherals for two hospital locations.* Developed and maintained service level agreements and key performance indicators to measure customer service, system solution performance, compliance and outcomes.* Developed detailed project plans, gap analysis, value productivity statements, capital, operational and labor resource requirements and related cost estimates.* Responsible for guiding the professional development of team members including recognizing potential for growth, setting reach goals, and selecting team members for promotions or for certifications.* Directed the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems.* Responsible for various aspects of performance management including communicating job expectations; planning, monitoring, and appraising job results; tracking and monitoring team metrics; coaching, counseling, and disciplining employees; and conducting performance reviews. -
Itil Support Service ManagerTaylormade Golf Company Oct 2003 - Feb 2005Carlsbad, California, Us* Maintained proactive continuous improvement of all ITIL v3 processes with an emphasis on the evolving needs of all stakeholders and new end-user computing functionality.* Ensured value-added ITIL v3 processes are developed and updated to reflect operational changes. * Implemented and managed a business partner satisfaction measurement and feedback process.* Set, tracked, measured, and reported on key performance metrics which demonstrate the effectiveness of ITSM processes and compliance with client’s processes, including SLAs and OLAs* Responsible for providing global support and the implementation of desktop management technologies (Web Ex, Citrix, Patch Management and Altiris Desktop management solutions).* Partnered with the 3rd party providers in the development and maintenance of a knowledge management framework and repository -
It Site Engagement ManagerTechnology Integration Group Feb 2001 - Feb 2003San Diego, California, Us* IT Site Manager In charge of supporting 2,500 users for Cymer Inc, a laser semiconductor research and capital equipment manufacturer in San Diego, CA. Managed full HR and profit / loss budgetary responsibilities. * Worked with client side Director of IT Operations to define policy, refine and implement execution plans for all TIG onsite engagement teams.* Presented data and reporting of KPI's and trends to senior management and others in ad-hoc, weekly, monthly and as needed. * Responsible for the development and upgrade of Peregrine Service Center and Asset Center ver 4.4.0 to meet client deliverable such as Ticket Categorization, Work flows, Asset reports, IT process flows, operational procedures and Ticket Escalation.* Managed and coordinated urgent and complicated support issues. Provided oversight for 100% of the requests, incidents and problems acting as escalation point for all requests and incidents.* Developed an effective and workable framework for managing and improving customer IT support in the organization. Advised senior management on situations that may require additional client support or escalation. -
It Support Services ManagerInternetconnect Jan 2000 - Feb 2001- Established initial IT department and internal support services infrastructure. (This included hiring of staff, setting hardware standards and vendor selection.) - Ensured high SLA achievement and quality service delivery through the implementation of value initiatives that supported expanding business opportunities. - Responsible for all technical aspects of trade show including setup- Implemented Heat Software application for Call Center Incident Management- Integrated internal Heat incident management software with Remedy which handled external clients and specific SLA services holdings.
-
It Product Development EngineerUnion Bank Of California (Uboc) Jun 1998 - Jan 2000New York, Us- Extensively involved in Y2k evaluations and testing of Global Funds Transfer Systems in the support of government requirements and deadlines. - In charge of Secure Server Room responsible for multimillion-dollar transactions per day. (e.g. NT Servers, Novell Servers 3.2/4.0 and Open VMS.)- Responsible for the deployment and management of encryption software used to secure bank (Test Key) information.- Developed disaster recovery contingency plans for overseas projects running critical International Banking functions. -
It Site Contract Operations ManagerNortel Networks May 1995 - Jun 1998Ca- Managed a staff of 17 technicians in support of a four-location wide-area network.- Scheduled and prioritized all daily operations. Created Helpdesk ticket management system by using MS Access database and integrated it with secured intranet Web Server for input and management of trouble tickets.- Maintained Compaq ProLiant rack mounted servers, running a Raid and shared storage configuration.- Designed and maintained RAS Servers, Print Servers, Web Servers, SMS Servers, and NT File Servers. Ensured hardware was scalable for future requirements -
Sr Pc Service Manager/ Systems, Product SupportPro Computer Solutions, Inc. Jul 1993 - May 1995Blue Springs, Missouri, Us- Managed the Technical Department including, ordering parts, trouble-shooting, and resolving PC and network issues.- Field support of Novell, MS Windows, and OS/2-IBM network operations at client sites. Schedule management for optimizing time and response level.- Responsible for managing store and building vendor relations / marketing efforts to increase revenue sales and exposure.
Timothy Brown Skills
Timothy Brown Education Details
-
Northern Arizona UniversityComputer/Information Technology Administration And Management -
Estrella Mountain Community CollegeCyber/Computer Forensics And Counterterrorism
-
Cisco Networking AcademyCisco Cyber Security
-
Estrella Mountain Community CollegeComputer And Information Systems Security/Information Assurance
-
Estrella Mountain Community CollegeEducation
Frequently Asked Questions about Timothy Brown
What company does Timothy Brown work for?
Timothy Brown works for Citizen Hq
What is Timothy Brown's role at the current company?
Timothy Brown's current role is Chief Executive Officer and Founder.
What is Timothy Brown's email address?
Timothy Brown's email address is me****@****hoo.com
What is Timothy Brown's direct phone number?
Timothy Brown's direct phone number is +191970*****
What schools did Timothy Brown attend?
Timothy Brown attended Northern Arizona University, Estrella Mountain Community College, Cisco Networking Academy, Estrella Mountain Community College, Estrella Mountain Community College.
What skills is Timothy Brown known for?
Timothy Brown has skills like Deployment Planning, Team Building, Information Technology, Procedure Development, Windows 8, Contract Management, Rfp, Subnetting, Incident Management, Team Management, Process Improvement, Tcp/ip.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial