Timothy Burnham Email & Phone Number

Charleston, SC, US

Charleston, South Carolina, United States

• Maintain a 1600+ hospital bed enterprise environment, including Telehealth hardware and software located across the state.
• Support a variety of Telehealth applications including Andor, Doxy, Vidyo, and Cisco Jabber.
• Contribute to the design, installation, and maintenance of Telehealth systems and networks across on-campus and wide-area network settings.
• Diagnose and resolve complex technical problems and issues.
• Schedule and implement configuration changes to telehealth networks, following the approval and change management process.
• Utilize the ITIL framework to promptly identify customer issues and trends, ensuring swift resolutions and enhancing overall customer experiences.

Charleston, South Carolina

• Maintain a 1500+ hospital bed enterprise environment, including diagnosing Windows 10, macOS and iOS MDM.
• Led a team of 10 in the successful acquisition of three community hospitals, a freestanding emergency department in Winnsboro, and affiliated physician practices for MUSC.
• Coached and mentored over 15 new contractors and employees within a three-year period.
• Assist with setting up the new MUSC Shawn Jenkins Children’s Hospital and Pearl Tourville Women’s Pavilion.
• Maintain and support 2,000+ iOS and macOS devices using JAMF's MDM.
• Manage and enhance technical documentation for processes and procedures.

Charleston, South Carolina

• Maintain a 1200+ hospital bed enterprise environment, handle technical troubleshooting within an enterprise environment, including diagnosing Windows 7, Windows 10, macOS MDM and printer issues. Engage in customer.
• Assisted with setting up four new hospitals and outlying clinics
• Project management: Epic on Citrix upgrade, Imprivata for SSO
• Assisted with special projects, install new computers, peripheral hardware
• Maintained multiple Apple diagnostics servers
• Installed, maintained, and repaired workstation and peripheral hardware both PC and Mac

Charleston, SC

• Run the administrative functions within Geek Squad and manage department communications.Manage product shipping and receiving.
• Perform basic software repairs/installations and light touch repairs to products.
• Maintain, repair, and service client technology and devices
• Provide customers with repair, installation and service of products in the store
• Assist sales team to explain services and technology to customers
• Work with the sales team, explaining services and technology to help them achieve business goals

Charleston, South Carolina

• Handle technical troubleshooting within an enterprise environment, including diagnosing Windows 7, MDM and printer issues. Engaged in customer service via face-to-face, e-mail, and phone in a timely manner.
• Assisted with special projects, install new computers, peripheral hardware
• Installed, maintained and repaired workstation and peripheral hardware
• Troubleshoot and resolve end-use software and operating system issues
• Configured e-mail, VPN Any Connect, Citrix, MDM on iPhones, iPads, and Android devices
• Resolved issues with Epic Systems and repair user roaming profiles

Charleston, South Carolina Area

Photograph events hosted by the Charleston International Film FestivalUpdate social media sites Assist in graphic editing Assist in video editingThe Charleston International Film Festival (CIFF) is a 501(c)3 non-profit organization created in 2007 to bring people together through the art and science of film. Through this unique art, which has the power to.

Myrtle Beach, South Carolina Area

Switching and quality control monitoring of all programmingTiming out segments for live and recorded broadcastsEdit commercial spot using EdiusFollow FCC guideline and monitor transmitter system

Charleston, South Carolina Area

Operated Daktronics Video Board Display for The Citadel Football home games.Helped to upload clips to Daktronics playbackOperated re-play machineAssisted in shooting College Football

Mount Pleasant, SC

Created graphics for live newscast and hour long feature program “Lowcountry Live!”Maintained graphic libraryCreated graphics for sales clients Created graphics for IOS devices and websites- Apple iTunes and Google AndroidAudio Operator for live newscastIncluding ENG and SNG Operated teleprompter, sort and distributed scripts for anchors Coordinated with.

Diploma, Building Construction Technology

Building Construction Technology

Activities and Societies: Habit for Humanity, Dean's List