Timothy Devore Email & Phone Number

Montclair, New Jersey, US

Grove City, OH, US

• In this position, I have been performing responsibilities for maintaining and expanding the software team to further enhance the television, messaging, and collaborative platform.
• Continuously improving the infrastructure and server teams to support the growing network & server demands.
• Proactively strengthening the security team's efforts to safeguard the infrastructure and software platform against emerging threats.
• Enhancing internal and external communication channels and technical contract services to facilitate seamless collaboration.
• Continuously evolving and scaling the software platform to meet the changing needs and demands of Roku, Amazon, and Apple TV.

• Pioneered a new market segment in small run direct-to-glass custom printing.
• Led a cross-functional team in Parma, Italy, and Toledo, Ohio, to successfully develop and launch the first short run fully integrated and automated digital glass printing press.
• Achieved a 50% increase in margin by adding value and streamlining integration processes.
• Implemented key performance indicators (KPIs) and sales goals, shifting the sales strategy towards a value-driven proposition rather than a commodity-based pricing structure.
• Collaborated with the marketing team to develop a comprehensive go-to-market strategy.
• Continuously improved sales and operational goals to drive cost reduction through lean practices.

Memphis, TN, US

• Achieved a Ground Operating Company record by successfully opening 15 annex properties in a single day.
• Completed LEAD 1 leadership course and certification, enhancing leadership skills and competencies.
• Implemented a regional format for infrastructure implementation, improving efficiency and collaboration across multiple operating companies.
• Earned Dale Carnegie certification, further enhancing interpersonal and communication skills.
• Restructured staffing model to include third shift operations, resulting in a 50% increase in on-time delivery.
• Conducted a comprehensive analysis of network traffic, leading to the elimination of unnecessary routing and equipment, and reducing costs by 33%.

• Consolidated and stabilized servers, improving hardware uptime to an impressive 99% and reducing software downtime to less than 2%.
• Implemented rigorous development and testing processes, resulting in a 60% decrease in software defects.
• Streamlined manual processes, cutting overhead costs by 50%.
• Restructured staffing model to include third shift operations, achieving a 50% increase in on-time data delivery.
• Conducted network optimization, reducing costs by 33% and enhancing redundancy and throughput.

• Strategically implemented technology solutions in alignment with corporate goals, resulting in improved delivery times, service levels, and cost reduction.
• Leveraged cutting-edge technology to d`evelop scalable and supportable solutions for major corporate clients, such as Visa/Vital, New York Stock Exchange, Bank of America, Sun, Microsoft, AOL, Time Warner, etc.
• Delivered new initiatives that added value, including increased revenue, enhanced efficiency & productivity.
• Engineered and executed a nationwide Department of Defense (DOD) solution for Allstate Insurance, leading to increased revenue and service levels.
• Led the reorganization of call (Support) center operations, ticket processing, and call matrix, resulting in improved efficiency and customer satisfaction.