Timothy Dewitt Email & Phone Number

Lake Forest, Il, Us

Spearheaded the design, architecture, and administration of Azure cloud-based and On-Prem VMWare infrastructure solutions, leveraging expertise in cloud computing and virtualization technologies to ensure optimal system performance and reliability.Developed and documented organizational procedures and best practices for cloud management, providing guidance and support to cross-functional teams to ensure adherence to industry standards and compliance requirements.Led as the Azure subject matter expert (SME) to develop and research new Azure integrations into the organization.Accountable for implementing and maintaining all Azure cloud and Microsoft 365 security measures, ensuring that all systems and data are protected from potential cyber threats and vulnerabilities.Developed and maintained security and compliance controls for Microsoft Teams and messaging platforms, ensuring that all communication channels are secure and in compliance with regulatory standards

Lake Forest, Il, Us

Proactively developed and implemented internal processes and procedures to provide exceptional 1st, 2nd & 3rd level support for all Managed IT clients, ensuring high levels of client satisfaction.Designed, developed and implemented technical solutions and applications to provide client support and reporting, resulting in improved efficiency and productivity.Successfully developed, designed and maintained technical training plans and solutions for all direct reports, resulting in increased technical knowledge and proficiency within the team.Responsible for selecting and maintaining vendor relationships for all Managed IT technical solutions, ensuring that all technical solutions meet the needs of the organization and its clients.Maintained and implemented security policies and procedures for technical solutions used by the Managed IT Team, ensuring that all systems and data are secure and protected from unauthorized access.Designed and implemented all technical documentation solutions used by external clients and the Managed IT team, resulting in improved clarity, accuracy, and ease of use for technical documentation.

Lake Forest, Il, Us

Lake Forest, Il, Us

Atlanta, Ga, Us

Bannockburn, Illinois, Us

Designed and deployed AD security auditing & auditing tool for 5000+ user / 120 domain controller environment that was a requirement for PCI and HIPAA complianceDesigned and completed remediation for PCI SAQ-C and SAQ-D Certification for 2 call centers Designed VMware based architecture for the implementation and deployment of a centralized infrastructure environment to access legacy telephony systems using various encrypted and secure remote access technologies. This helped decrease acquisition costs, on-boarding time and delays waiting for on-site maintenance.

Bannockburn, Illinois, Us

Help startup new business unit called Communications solutions and started integration of 40 + call centers across the United StatesResponsible for M&A analysis of potential technology acquisitions for new business unitDesigned and implemented large user & mailbox migration (+2000 users) from multiple, fragmented AD/exchange environments into a single Active Directory / Exchange structure

Bannockburn, Illinois, Us

Completed a hardware refresh of Stericycle’s Avaya campus telephony environment. Received CEO’s Customer 1st award for completing project on time and under budgetResponsible for redesigning Stericycle’s business continuity plan that included a disaster recovery and a new hot site for employees.

Bannockburn, Illinois, Us

Microsoft Sharepoint Infrastructure Engineer

Certifications, A+, Net+, Security +, Mcse/Exchange