Timothy Dillon Email & Phone Number

Huntsville, Alabama, United States

Huntsville, Alabama Area

Madison, Alabama

Create accurate and timely analyses on a wide variety of areas including consumer behavior (e.g. call drivers), initiative performance and operational performance.Responsible for providing analyses for Customer Care Operations.Create analytical tools where neededCreate accurate and timely analyses and reports on a wide variety of areas including consumer behavior (e.g. call drivers), initiative performance and operational performance. Provide insight into and develop new ideas and approaches to improve operational results. Partner with cross functional teams (Marketing, Engineering, etc.) to understand changes in technology, the competitive environment and their effects on customer behavior, analyze and interpret trends in data and provide conclusions and recommendations to business owners