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Timothy Fields is listed as Sr. Manager Care Revenue at Mint Mobile, based in Overland Park, Kansas, United States. AeroLeads shows a work email signal at sprint.com and a matched LinkedIn profile for Timothy Fields.
Timothy Fields previously worked as Sr. Manager Sales Ops T-Mobile at T-Mobile and Manager Site Ops at Sprint. Timothy Fields holds Master Of Business Administration - Mba, Human Resources Management And Services from Colorado Technical University.
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AeroLeads found 2 current-domain work email signals for Timothy Fields. Compare company email patterns before reaching out.
Timothy Fields is a Sr. Manager Care Revenue at Mint Mobile. He possess expertise in program management, vendor management, account management, management, customer experience and 35 more skills.
Listed skills include Program Management, Vendor Management, Account Management, Management, and 36 others.
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Overland Park, Kansas, United States
Manage, direct, and optimize the Sales and Retention Vendor Managers' activities ensuring operational strategies and execution plans are effectively integrated and aligned with the overall business objectives.
Overland Park, Kansas, United States
• Expansion of Op V.R. (Virtual Retail) recruiting over 200 employees• Recruiting efforts in conjunction with HR in the KC metro area• Training and delivery of new hires as well as continuing education courses• New hire curriculum delivery and execution• New Hire (nesting) support/time to proficiency performance and reporting • Leadership development for frontline mobile experts and coaches, preparation for next-level positions• Workforce Planning - team responsibility for real-time monitoring of voice and chat volume V.R. Enterprise• Overland Park site interval staffing/attendance/shrinkage reporting• V.R. internal site motivation and employee activities/engagement• Strategic alignment of all V.R. sites with staffing requirements by site and intervals
Overland Park, Kansas, United States
• Managed Sales and service and back office support site of 300+ employees• Responsible for all aspects of the center's day-to-day activities, including training, quality analysis, technical support, hiring, Work Force Management, sales operations, and back office offline support, • Overall responsibility of Op Telesales site 300+ employees (35 support personnel) • Managed Inbound/Outbound and OB SMB campaigns. • Responsible for sales strategy execution and overall direction for staffing/incentives/compensation plan.• Provide effective leadership for department heads, ensuring sales strategies are met. • Evaluation of employee performance and provide additional coaching support as needed.• Created a culture to cultivate best practice sharing and embodied company vision and strategic pillars.
Overland Park, Kansas, United States
• Managed multiple vendors in Washington State/Canada/Argentina/Panama and Manila each site averaging at least 1,500 fte’s throughout my tenure as a Vendor Manager. • Each of the vendor sites achieved #1 status with sales and quality performance indicators during my tenure. Conducted/facilitated focus groups with frontline consultants and management to support open lines of communication and to address opportunities when raised. • Conducted daily/weekly performance meetings to ensure Sprint’s performance objectives were met. Responsible for more than 250K sales monthly with heavy influence on Gross Add’s and device protection all through quality sales ensuring our customers receive exceptional service.
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Timothy Fields works for Mint Mobile.
Timothy Fields is listed as Sr. Manager Care Revenue at Mint Mobile.
AeroLeads has found 2 work email signals at @sprint.com for Timothy Fields at Mint Mobile.
Timothy Fields is based in Overland Park, Kansas, United States while working with Mint Mobile.
Timothy Fields has worked for Mint Mobile, T-Mobile, and Sprint.
You can use AeroLeads to view verified contact signals for Timothy Fields at Mint Mobile, including work email, phone, and LinkedIn data when available.
Timothy Fields holds Master Of Business Administration - Mba, Human Resources Management And Services from Colorado Technical University.
Timothy Fields is listed with skills including Program Management, Vendor Management, Account Management, Management, Customer Experience, Customer Retention, Customer Satisfaction, and Sales.
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