Oversee Appliance delivery, installation, and repair for Arizona, New Mexico, and El Paso, Texas

Hired as a General Manager within a successful district to help deliver on company initiatives. Brought on to the team to bring a different insight into how to deliver on the customer and employee experience within the store and district. Manager an $18+ million business which includes core and service product lines. Currently oversee 70 employees within the location. I am expected to deliver on brand standards, shrink reduction, promotions, customer experience, policies, customer and employee experience, and P&L results within the location.Key Results:• Created consistency with company initiative to work on delivering company vision. • Driving leaders in building to top performers in the company performance • Reduced shrink by about 50% in location• Pulling in talent from outside to help deliver a better customer experience• 6+ months of creating 110% NOP to budget

Lead a team of managers and associates to reaching top performance expectations of the company. Drive payroll and scheduling efficiency within a district of 10 stores. Develop managers and associates within the store to create a successful path for all.Collaborating with store, district, and corporate team members to help build a stronger team.

Manage front end and instock operations within the store. Train other managers within the market on the proper business expectations and results needed to succeed in company. Manage payroll and scheduling efficiency.

Hire and retaining of employees Drive new initiatives Extensive work with visual standards and merchandising Sales Human Resource management

Created customer and employee centric environment Integrated new training and development of employees Ensured stores productivity Managed P&L execution Test new initiatives for the companyDriving sales growth and goals

Opened a new location and helped to hire and recruit staff to the location. Drove car audio and installation sales in San Jose market. Top performer opening the doors in the Bay Area Market.

Studied in Nuclear Electrician program Trained staff members on new systems