Timothy G. Email and Phone Number

Security Clearance• Boot Camp/Great Lakes, IL – Division Yeoman - March 24th, 2021 – June 4th, 2021• Navy ‘A’ School/Corry Station, FL –Block 0 – June 4th 2021 – October 18th, 2021o ITE - Fundamentals of computer hardware, networking, automated data processing, and other various areas related to information and communications systems.o Comms - Fundamentals of various radio wave and satellite communication. Basic programming and settings of radio wave communication equipment. Troubleshooting communication equipment. And proper maintenance of radio communications equipment.• Navy ‘C’ School/Corry Station, FL –Block 1 – October 18th, 2021 – December 7th, 2021o CCNA - Build simple LANs, perform basic configurations for routers and switches, and implement IPv4 and IPv6 addressing schemes. Configure routers, switches, and end devices to provide access to local and remote network resources and to enable end-to-end connectivity between remote devices. Develop critical thinking and problem-solving skills using real equipment and Cisco Packet Tracer. Configure and troubleshoot connectivity a small network using security best practices.o Windows 10 – Configuration of windows settings, domain management, file management systems, printer management, and user group management.• Naval Air Station Joint Reserve Base Fort Worth – Fort Worth, Texas – December 8th, 2021 -Presento Information System Specialist – Carrier Strike Group 5 – Drilling Reservist.

Security Clearance• Basic network troubleshooting techniques and experience.• Ensure compliance with network security policies and procedures.• Proactively manage the Enterprise Network for resource availability.• Create and report all outage notifications and network related issues according to standard operating procedures.• Knowledge of both LAN and WAN troubleshooting.• GEM experience for monitoring and configuration of crypto equipment.• Experience with WAN circuit technologies (T1, DS3, OC-3, OC-12, OC-192).• Basic knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above.• Basic knowledge of operating systems and applications as they pertain to the network environment.• Process RMA’s for CISCO and other equipment as required.• Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors).• Provides system/equipment/specialized training and technical guidance to lower tier employees.• Monitor network router/switch status, respond to network alarms, and respond to associated problems routed by the EOC Customer Support staff. If remote access to network devices cannot be managed, provide telephone support to the local Field Office ITS support staff• Resolve or escalate tickets received from the Service Desk• Remotely access routers, switches, Taclanes, and other equipment to provide support• Manage connection outages, bandwidth utilizations and peaks• Create network reports using Riverbed to show problem trends

• Handling customer orders both in person and over the phone.• Create invoices and post payments in Quick Books, update spreadsheets, make bank deposits, and other miscellaneous office work as required to include but not limited to: sales tax calculations, file management, employee time sheets, reminder for owner of appointments, and bill organization.• Accounts Receivable• Log incoming inventory deliveries and inventory management.• Coordinate outgoing deliveries and ensure that customers receive their orders in a timely fashion.• Oversee and assist with loading of customer orders including loading by hand, forklift, and/or skid steer.• Excellent math skills for calculating material requirements based on various measurements including square feet, yards, tons, etc.

•Provides career development opportunities by providing best practice feedback; setting clear expectations; maintaining open dialogue with team members; providing recommendations and talent development solutions; participates in upskilling events including ideating agendas, supporting execution, and following up to ensure self and team are working in keeping with desired outcomes and providing consistent follow-up in development opportunities.•Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning.•Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.• Models and demonstrates exceptional customer centered standards to store associates by following and training the Clean, Fast, & Friendly (CFF) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.• Ensures compliance with Company policies and procedures by compliance with federal requirements of I-9, W-4, and Personal Information Verification process; accurately reporting drug screening and criminal background checks of new hires; holding hourly Associates accountable; analyzing and interpreting reports...ask for resume.