18 years 2 mo. - Store Manager1 year 2 Mo. - Assistant Store Manager -Most recently, effectively managed $65M+ in single store sales, $8M+ inventory & over approximately 225 employees at any given time-Direct reports included 5 assistant store managers & 15 department managers-On multiple occasions, relied upon by management & transferred to stores undergoing restructuring to help ensure a smooth and successful transition-Oversaw all operational procedures including receiving, tool rental, clerks, special services, night freight, product returns & customer service-Oversaw all hardlines merchandising & specialty departments to drive sales through employee knowledge, customer service & ensuring item availability-Routinely monitored competitor store merchandising, service & sales tactics to remain competitive in local marketplace -Responsible for annual inventory reconciliation & monthly inventory management via proprietary software-Continuously & efficiently managed labor/payroll under budget while maintaining necessary expected customer service standards-Strove to build the careers of colleagues & associates through on-the-job training opportunities and team building events-Made it a priority to give back to the local community in which my stores were located through free community safety events & other engaging outings

Various positions held over 18 years with the Kroger and related companies (Smitty's, Fred Myer's, Smith's/Smitty's, Fry's, Kroger's). 1.5 years - Store Director3 years - Assistant Store Director 3 years - Grocery Department Manager 1 year - Customer Service Department Manager3 years - Freight Crew Manager2 years - Assistant Freight Crew Manager6 months - Dairy Department Manager3 year - Various Associate Positions-In multiple stores, managed up to 100 employees & $2.5M+ inventory-Ensured a positive & safe work environment for management and associates through enforcement of OSHA safety regulations, health & civil code regulations, company policies/procedures & employee union relations-Implemented new career programs to help drive associate development through on-the-job training &career counseling-Fostered teamwork by organizing team events & consistent evaluations of operations-Various responsibilities included, but were not limited to, payroll & budget management, inventory control, merchandise receiving, manifest & invoice control, customer service satisfaction & overall profitability of store operations