Timothy Gilbert

Timothy Gilbert Email and Phone Number

Customer Success Specialist @ Midway Auto & RV
Cody, WY, US
Timothy Gilbert's Location
Westland, Michigan, United States, United States
Timothy Gilbert's Contact Details

Timothy Gilbert personal email

n/a
About Timothy Gilbert

My experiences in Customer Service, Training and Sales gives me the ability to be very adaptive with all aspects for customers. The key to any business that wants to thrive is to be able to listen, understand and provide exceptional customer service. Without customers no business is able to survive and without exceptional customer service no business is able to thrive. My role as a Technical Trainer for McKesson Pharmacy Systems taught me many things but the greatest is how to adapt to be able to help different customers. My role as Account Manager has given me the ability to try to provide a greater customer service experience for our customers along with being able to provide services or products that meet their needs to better their business. In short I am able to adapt and learn very easily with the knowledge of knowing that what I am really doing is providing customer service with those skills.

Timothy Gilbert's Current Company Details
Midway Auto & RV

Midway Auto & Rv

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Customer Success Specialist
Cody, WY, US
Timothy Gilbert Work Experience Details
  • Midway Auto & Rv
    Customer Success Specialist
    Midway Auto & Rv
    Cody, Wy, Us
  • Dwyeromega
    Inside Sales Lead
    Dwyeromega Jan 2024 - Present
  • Dwyeromega
    Inside Sales Specialist
    Dwyeromega Jan 2024 - Present
  • Weiss Instruments Llc
    Inside Sales Lead
    Weiss Instruments Llc Aug 2022 - Present
    Mount Clemens, Michigan, United States
  • Thomson Reuters
    Retention Owner Software
    Thomson Reuters Apr 2019 - Jul 2022
    Ann Arbor, Mi
  • Mckesson Pharmacy Systems
    Escalation Manager
    Mckesson Pharmacy Systems Feb 2014 - Mar 2016
    Livonia, Mi
    ESCALATION MANAGER/CUSTOMER LOYALTY FEB 2014-PRESENTRetention of Existing Customer Base• Assigned cases that are directly associated with EnterpriseRX Software which require more attention and knowledge of issues.• Working directly with customers to improve their workflow and systems within the pharmacy.• Managing and resolution of customer issues that affect their business, including directing service and support representatives.• Belief and adherence to ICARE principles.
  • Mckesson Pharmacy Systems
    Account Manager Ismc Segment
    Mckesson Pharmacy Systems Apr 2012 - Feb 2014
    Livonia, Mi
    Account Manager/Sales, (April 2012-February 2014)➢ Have working relationship 265 independent and outpatient pharmacies➢ Developing sales strategies including all promotions to better help current and new customers➢ Working directly with customers to improve their workflow and systems within the pharmacy➢ Managing and resolution of customer issues that affect their business, including directing service and support representatives➢ Working toward all sales goals including sales of over $800,000 to date.➢ Belief and adherence to ICARE principles.
  • Mckesson Pharmacy Systems
    Technical Analyst
    Mckesson Pharmacy Systems Sep 2011 - May 2012
     Setup and Integration of Pharmacy equipment both hardware and software within ISMC Market across all platforms Working with customers to make sure they have all equipment necessary to be successful which directly impacted sales with more opportunity Working directly with customers to improve their workflow and systems within the pharmacy Taking on documentation for EnterpriseRX installs and updating the confluence page Worked directly with SIX Sigma for the new Hardware Vendor Beta currently underway Belief and adherence to ICARE principles.
  • Mckesson Pharmacy Systems
    Technical Trainer
    Mckesson Pharmacy Systems Aug 2008 - Sep 2011
     Installation, configuration and troubleshooting of computer hardware and software including Windows XP Clients, Parata, ScriptPro, Baker Cells. Networking and printer installation at customer locations nationally. Product demonstration and Customer training for computer systems, pharmacy applications and hardware provided by MPS. Both onsite and remotely via internet computer training. Customer facing account management, support and service. Actively participate in regular service program meetings as needed to support resolution of issues.

Timothy Gilbert Skills

Microsoft Office Wireless Networking Network Programming Troubleshooting Software Documentation Project Management Hl7 Healthcare Information Technology Tcp/ip Windows Server Windows Visio Unix Vmware Sharepoint Network Administration Dns Dhcp Hipaa Ehr Healthcare Healthcare Industry Computer Hardware Managed Care Informatics Process Improvement Networking Account Management Management Emr Software Installation Hardware Printers Windows Xp Cerner Software Implementation Technical Support Help Desk Support Disaster Recovery Windows 7 Databases Microsoft Exchange Security Access Operating Systems Firewalls Microsoft Sql Server Testing Network Security

Timothy Gilbert Education Details

Frequently Asked Questions about Timothy Gilbert

What company does Timothy Gilbert work for?

Timothy Gilbert works for Midway Auto & Rv

What is Timothy Gilbert's role at the current company?

Timothy Gilbert's current role is Customer Success Specialist.

What is Timothy Gilbert's email address?

Timothy Gilbert's email address is timothy.gilbert@tr.com

What schools did Timothy Gilbert attend?

Timothy Gilbert attended Kirtland Community College, Saginaw Valley State University, Mio Ausable High School.

What are some of Timothy Gilbert's interests?

Timothy Gilbert has interest in Technical Training, Disaster And Humanitarian Relief, My Children And Golf.

What skills is Timothy Gilbert known for?

Timothy Gilbert has skills like Microsoft Office, Wireless Networking, Network Programming, Troubleshooting, Software Documentation, Project Management, Hl7, Healthcare Information Technology, Tcp/ip, Windows Server, Windows, Visio.

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