Timothy Gresham Email & Phone Number

Targeted best work practices in office and focusing on grading for myself and others on the teamSupporting and providing best information for sites to make sure that they can execute to the highest standardsGenerating plans for site leaders to execute to mitigate risk and balancing backlogCommunicating to sites with efficiency and transparencyCalling out staffing deviations and HC moves to best mitigate riskSupporting my peers with information and knowledge to better advance our office environmentKeep track of high risk processing and work with the team to staff for itKeep track of conveyance to make sure that it does not fail as to keep processing upWork with managers to provide opportunities as well as success with my peersStepped into the Are manager role when short staffed to support our team taking on those responsibilitiesAssisted on average 8 sites in north America with processing which averaged around 250,000 to 800,000 units with an average cost of 6 dollars per unitWas a certified trainer in our department training over 75 plus peopleWas trained in a specialized processing site that less then 8 people were trained inFurther more worked with the managing team to cross train over 45 people into this path as to not have support for these site when short staffed

Over exceeding Metrics at 104% network stander is 85%Network acceptable standard accuracy is 92% and currently exceeding at 99%Highly skilled trainer responsible maintain highest standards on teamExceed training standards, trained across multiple subdepartmentsTeam player and help those who have questions or those in need of help on an issueGreat at working in teams and in self-situations

Worked with doctors and insurances to get bills and claimsWorked with doctors to find itemized bills as well as other ways to reduce payments for our customersReached out to insurance companies to find what they would cover as well as any issues they had with billingIf Insurance would not cover I would recite their own coverages to them and it they would not respond in the allotted time would file claims to courtAssisted with the appeal team to file more paper work for court supportMaing sure that doctors still got paid from the insurance companies as well

Worked with doctors and insurances to get bills and claimsWorked with doctors to find itemized bills as well as other ways to reduce payments for our customersReached out to insurance companies to find what they would cover as well as any issues they had with billingIf Insurance would not cover I would recite their own coverages to them and it they would not respond in the allotted time would file claims to courtAssisted with the appeal team to file more paper work for court supportMaing sure that doctors still got paid from the insurance companies as well