Timothy Grilli Email & Phone Number

As a supervisor at Advanced Call Center Technologies, I lead a team of customer service representatives who handle inbound and outbound calls for various clients. I am responsible for coaching, training, and motivating my team, as well as ensuring quality and performance standards are met. I have a welding certification from Southern Careers Institute, which I obtained in 2020 after completing a course that covered welding theory and practice, safety, and equipment. I have over two years of work experience in different fields, including cable installation, delivery, and customer service. I have developed skills such as communication, teamwork, problem-solving, and time management. I am passionate about providing excellent customer service and creating a positive work environment. I am always eager to learn new things and improve my skills. I value integrity, professionalism, and respect.