Timothy Hou Email & Phone Number

Moses Lake, Washington, United States

Harrisburg, Pennsylvania, United States

• Designed and managed a new project which standardizes the merchandising fixtures in GIANT retail stores resulting in annual net savings of $220k.
• Refreshed old cart corrals with a new lane divider design which gave rise to annual savings of $600k.
• Led pilot testing and deployment of new deli operational process which resulted in annualized savings of $1.83M
• Co-created new innovative yogurt merchandising fixture which reduced yogurt shrink by 1.67%.

Melbourne, Australia

• Addressed significant recurring visual defects on product using root cause analysis, leading to improvement in raw materials and reductions in spoilage and printing downtime.
• Eliminated 3 hours of weekly downtime through development of a flexible heating system that maintains printing cylinder temperature enabling rapid start to production.
• Collaborated with suppliers to redesign specifications of critical consumables resulting in lower variation and improved print quality of banknotes and passports.

Melbourne, Australia

• Refined manufacturing processes, by conducting regular onsite audits, to meet stringent part and product quality standards for medical safety, leading to 80% decrease in re-work of finished product.
• Trained 6+ external manufacturers in quality testing procedures to ensure compliance with ISO standards.
• Reduced customer complaints by 20% by applying statistical methods, including a dynamic data dashboard, to track safety incidents and supplier performance.

Greater Nashville Area, TN

• Researched, prototyped, and scaled novel high-volume atomization processes to eliminate production bottleneck in downstream annealing furnaces, leading to 35% improvement in productivity.
• Successfully eliminated rust defect in finished product by 100% using design of experiments (DOE) and statistical analysis to optimize and stabilize powder metallurgy product during shipping.
• Analyzed product batch data with Minitab to identify causal factors contributing to defects, including trend and correlation analysis, leading to development of new quality process.
• Collaborated with manufacturing partners across 4 countries (Romania, Germany, China, Korea) to ensure implementation of best practices for quality and safety in production processes.

Bachelor Of Science - Bs, Materials Engineering

Activities and Societies: Society of Materials Science Engineers, National Society of Business Engineers, Sigma Pi Fraternity,

Professional Certificate: Data Science, Data Science