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Client Service Specialist looking to continue my career with an organization that puts the highest value on customer service. In providing such a level of service a candidate would need to have interacted with many different types of personalities in many different situations. I pride myself in successfully utilizing this skill to not only maintain current business, but, to secure new business. Managing the intangibles is my forte.
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VolunteerAlzheimer'S Association - Greater Pittsburgh Apr 1987 - Dec 2012Greater Pittsburgh AreaInvolved in planning and implementation of the Pittsburgh Alzheimer's Association Walk to End Alzheimer's and Related Diseases for 25 years. I have done the same in Westmoreland County for 5 years and Butler County for 2 years. I also worked on the Jim Colbert Alzheimer's Golf event for 9 years.
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Client Services/SalesMobilex Usa Nov 2004 - Sep 2011Pittsburgh, PaManaged territory of approximately 1/3 the state of PA. Provided support to customers in the mobile diagnostics area by troubleshooting problems and bringing needs back to upper management.Educational support on new services and procedures.Assisted sales staff in signing new business.
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Conference CoordinatorLeadership Health Care Conference Oct 1987 - Apr 2010Pittsburgh PaConference that provided continuing education credits to the health care industry. Assisted in all applications of running conference including locating speakers, setting educational programs and managing vendor participation.
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Vp Client ServicesIrad Services, Inc. Mar 2000 - Sep 2003Pitcairn, PaStart-up of internet based radiology system servicing the United States with worldwide capabilities.Responsible for Physician relations.Securing and maintaining customer base.Assist in raising investment monies.Primarily responsible for communications and internet connectivity systems.
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Vp Client ServicesApex Medical Services, Inc. Mar 2000 - Sep 2003Pitcairn, PaStart-up of mobile diagnostics company servicing W. PA.Securing and maintaining customer base.Assist in raising investment monies.Train staff and perform cardiology services in the nursing homes.Primarily responsible for the communications and internet connectivity systems.
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Client Services CoordinatorNcs Mobile Diagnostics Sep 1998 - Feb 2000Hilliard, OhManaged services provided to present and new clients in PA, MD, OH, MI, IL, FL and MO. Played an integral role in the start-up, development and maintenance of multi-state expansion and operation.Managed service territory in excess of $7,000,000.Built and maintained relationships on both corporate and facility levels.Worked closely with marketing, technical and management staffs at site level.
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VolunteerWestmoreland Aids Service Organization Oct 1996 - Oct 1998Greensburg PaPlanning and implementation of charity event for 3 years.
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Client Services CoordinatorPrecision X-Ray Services, Inc. Jun 1994 - Sep 1998Jeannette, PaManaged services provided to present and new clients in PA, MD and OH.Managed service territory in excess of $4,000,000.Played an integral role in the start-up, development and maintenance of multi-state expansion projects.Built and maintained relationships with clients on both corporate and facility levels.Worked closely with marketing team in securing new accounts.Assisted Educational Coordinator in implementing one-on-one "Pet Therapy" program.
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Director Finance CommitteeOmega Health Care Network Jan 1987 - Dec 1996Pittsburgh PaNetworking group based in Pittsburgh PA. Like businesses involved in caring for the elderly. Created scholarship fund to aide high school students entering medical/health care fields.
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Sales/Service RepresentativesCpf Metpath Laoratories, Inc. Jun 1991 - May 1994Pittsburgh, PaAcquired new accounts while maintaining a high level of service to current accounts in W PA and WV.Managed the sales and service of laboratory services to nursing homes,personal care homes, home health care agencies and physicians.Generated in excess of $550,000 in new business over a 3 year period.Maintained 100% client retention.Complimented by both clients and management for superior customer service.Identified and devised strategic plan for entree into the Long Term Care market.
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Client Services ManagerPrecision X-Ray Services, Inc. Jan 1986 - Jun 1991Jeannette, PaEstablished new accounts and serviced existing accounts in PA, E OH, WV and N MD. Sold, serviced and managed the use of mobile x-ray, EKG, Holter Monitors and laboratory services.Dispatched and coordinated technologists and acted as customer liaison during off hours, holidays and weekends.Increased market share from 12 nursing homes and 2 personal care homes to 35 nursing homes, 125 personal care homes and 6 home health care agencies.Identified need to expand services to EKGs, Holter Monitors and laboratory services.Expanded company's geographical business from W PA tp include E PA, WV, E OH and N MD.Assisted owners in exploring new markets and screening potential candidates for new locations.
Timothy J. Cox Skills
Timothy J. Cox Education Details
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St. Vincent CollegeMarketing/Marketing Management, General -
Westmoreland County Community CollegeBusiness/Commerce, General
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Indiana University Of PaBusiness/Commerce, General
Frequently Asked Questions about Timothy J. Cox
What is Timothy J. Cox's role at the current company?
Timothy J. Cox's current role is Client Services/Sales.
What is Timothy J. Cox's email address?
Timothy J. Cox's email address is tc****@****ine.com
What is Timothy J. Cox's direct phone number?
Timothy J. Cox's direct phone number is +141238*****
What schools did Timothy J. Cox attend?
Timothy J. Cox attended St. Vincent College, Westmoreland County Community College, Indiana University Of Pa.
What skills is Timothy J. Cox known for?
Timothy J. Cox has skills like Management, Elder Care.
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3us.mizuho-sc.com, mizuhoamericas.com, telseygroup.com1 +121220XXXXX
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Tim J Cox, CISA, CIA, MBA
Executive Director | Coo Tech Compliance & Governance LeaderUnited States2cox.net, wachoviasec.com -
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