Recruited and responsible to board of directors to drive company to high-growth status. Oversee all aspects of daily business operations, including leadership, strategic growth, and development. Provide strategic direction to all departments (Legal, Regulatory Affairs, Government Affairs, Finance, Accounting, Human Resources, IT, Software Development, Account Management, Marketing, Business Development, Sales, Construction, Project Management, Maintenance, Repair, Operations, and Procurement). Supervise 6 direct reports, including VP of Corporate Affairs, VP Finance, HR, Business Operations, Field Operations, and VP of Growth.Meet with customers, functional leaders, board members, investors, and bankers to ensure alignment and communication. Manage full P&L and develop/manage operating and capital budgets. Improve sales realization process, software development, finance, account management, and operational processes. Improve productivity through process improvements, new tools, and employee training. Assemble teams and set strategic goals to resolve regulatory and government affairs issues.

Led strategic planning, innovation, and lifecycle management of global portfolio of services and software supporting critical infrastructure, valued at $1.3 billion. Held full P&L accountability for $1.6 billion services and software business unit. Supervised team of 32 professionals, including product managers, software developers, engineers, and operations staff. Managed operating and capital budgets.Developed, innovated, and managed product roadmaps, engineering, and operations. Participated in innovation forums, business case justifications, product design, implementation activities, financial reviews, marketing meetings, and product discontinuation decisions. Mentored, developed, and coached worldwide team, including product managers, software developers, and operations professionals. Integrated technologies of 5 different companies and retired outdated systems to support global services and software. Streamlined support and offerings post-acquisitions.

Vice President & General Manager, Services (January 2012 - January 2019)Chief Operating Officer - Pinnacle Data Systems, Inc. (PDSi) (November 2009 – January 2012)VP of Global Operations and Logistics - Pinnacle Data Systems, Inc. (PDSi) (December 2007 – November 2009)Provided strategic direction in design, integration, field services, technical assistance centers, spare parts logistics, repair, and asset management services. With Avnet/Tech Data, supervised 15+ direct reports and 500-1,100 staff members – at Pinnacle Data Systems, supervised 12 direct reports and 200 staff members, across 3 global sites – talent spread throughout sales, marketing, operations, customer experience, procurement, logistics, and general management for EMEA and Asia regions. Managed full P&L for all regions and entire company. Oversaw operating and capital budgets, driving cost reductions through quality improvements, on-time delivery, and inventory management.Developed, innovated, and managed product roadmaps and lifecycle management. Executed strategic planning and market strategy development for expanding services across entire product lifecycle. Oversaw daily global operations, ensuring seamless coordination across all functions.

Director, Electronics Manufacturing Services (EMS) Council (2006 –2007)Director, North American Mobility Worldwide Services (2002 – 2005)Director, Global Supply Chain (2001 – 2002)Director, North American & Latin American Mobility Supply Chain (1999 – 2001)Supported multi-billion revenue stream for AT&T and Lucent Technologies. Managed organizations with 100 employees, including 6-8 direct reports in director, senior manager, and manager roles. Held P&L accountability for operations and divisions, including balance sheet accountability for millions of dollars in inventory. Managed operating and inventory budgets, implementing initiatives to reduce costs in inventory and space. Played key role in outsourcing of manufacturing to EMS partners. Supported manufacturing, delivery, and installation of wireless infrastructure globally.