Timothy Kaiser Email & Phone Number

Pasadena, California, Us

Berkeley, Ca, Us

Developing and Maintaining IT solutions and Operations:o Manage Endpoint Systems for Company along with Desktop supporto Maintain, improve and extend our network of Software used to run the business: Microsoft365 / Teams / SharePoint/ Exchange, OfficeRND (Lab/Office Management), UpKeep (Lab/Office Management), SmartSheet (ProjectManagement), HubSpot (Marketing/Sales), PointPurchasing (Biotech Purchasing Software)▪ Ideally, expert in Microsoft Eco-System with the ability to learn or oversee the other system, which can be maintained via external contractors.o Manage Outsourced Network support. Meraki and Ubiquiti Systems.o Project Management of External IT/Networking Contractors to minimize unnecessary utilization of their time and efficiently direct their efforts.o ISP Contract ownership for all locations.o Select and oversee Audio / Video systems at all Bonneville sites.o Oversee Security Systems at Bonneville Sites.o Partner with Lab & Site Operations to select and implement software to improve efficiencies – Chemical inventory, Analytics on Ticketing systemso Partner with Marketing to improve Dashboard System for tracking sales and marketingo Collect and analyze Equipment monitoring datao Analyze Network usage, Site Entry and other data sources to understand the needs of our membershipDeveloping Business Analytical Tools :o Design and build out internal IT/Networking Staff to provide all IT needs for Bonneville labs and BVL Member Companies. o Desktop Supporto Network Design, Implementation, Supporto Business/Lab Software Consultingo Business/Lab Software Set-up

New York, Ny, Us

 Recommend, implement, and monitor security measures for the protection of data,devices, and networks. Manage business critical cloud infrastructure and applications. Develop and manage security-related policies and compliance audits. Act as anescalation point for issues raised by the auditors. Manage day-to-day IT Support Operations in a fast-paced environment. Responsible for the company’s IT deployment and change management processes. Administer all equipment, hardware, and software upgrades. Developed a formal risk assessment and Business Continuity Plan. Manage Macbooks via JAMF Pro/Protect/Connect for remote workforce. Conduct Cybersecurity trainings for employeesManages security for all SaaS applicationsLeveraging automation software for IT business process flows. Automation of employee onboarding & offboarding.

Brea, California, Us

-Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and cloud technologies including: Windows Servers, Hyper-V Clustering, VMWare ESXi, Web Servers, Active Directory, Exchange, Office 365 AD Integration, along with performing basic networking-Participates in technical research and development to enable continuing innovation within the infrastructure-Ensures that systems and related procedures adhere to organizational values and leads security training on best practices

El Monte, Ca, Us

-Monitor, diagnose and resolve security threats, help tickets, Dell SonicWall, critical log alerts within central repository -Follow up and administration of CSR jobs and the Supplier Portal-Backup, patching and maintenance of Wordpress site, virtualized servers, Office 365, Dell SonicWall & desktop machines-Active Directory and File System Disaster Recovery testing-Enforcement of NIST 800-171 policiesNotable Projects: Successfully managed and executed the migration of -Windows Server 2012 R2 to Virtualized Windows Server 2016-On-Premise Exchange 2010 to Office 365-Linksys firewall to Dell TZ 400 SonicWall-Meridian Analog PBX to ShorTel Digital PBX-Residential Wireless to Aerohive Enterprise Access Points-CCTV System to IP: Openeye NVR System-Non-managed switches to Dell N-Series managed switches-Paper job folders to digitized job folders with Plex Manufacturing Cloud ERP

- Operated Fanuc CNC Machines to finish projects according to customer's specifications- Modified program code for the Fanuc language during machining cycles- Lead IT administrator for migrating QA software and hardware to Windows 7- Worked with third-party software developers to modify existing department software to comply with updated company security policies

San Jose, California, Us

- Managed sales team in Washington and Northern California - Trained managers and sales representatives in contract compliance - Drove business through maintaining and growing com-tech contracts with Frontier - Communications, Century Link, Dish Network, Direct TV- Maintained energy contracts with Blue Spruce, Sparks, IGS- Partnered with Regional Manager to provide sales solutions in new markets and untapped territory

- Masked electronic and automation components with standard compliant tape- QC of all incoming and outgoing circuit boards- De-masked electronic comments after AR/UR/SR coatings dried- Packaged and shipped components when ready- Created and maintained company website and monthly newsletter- Installed and implemented back-up of all electronic documents on a weekly basis

Dallas, Tx, Us

-Provided tech support for customers at a call center -Up-sold com-tech packages whenever possible-Used CRM workflow software for call optimization-Fixed WAN/LAN client-side issues-Setup on-site technician appointments when needed

Orlando, Florida, Us

-Greeted customers when they came in the door-Served food in a timely manner and ensure customers are satisfied

-Supervised 25 teenage boys in residential facility-Managed weekly work teams-Delegated assigned work tasks-Administered subject matter tests, graded and recorded results-Tutored in Math and Science subjects-Met with parents to discuss child’s progress as needed-Repaired desktop computers and set up internet and intranet networks

Azusa, Ca, Us

-Processed customer media requests-Setup requested media equipment in classrooms, meeting spaces and managed processes -Responded to emergency media equipment issues that arose during class sessions and events-Maintained media services equipment on a scheduled basis

-Assembled steel-alloyed mold bases used in plastic manufacturing-Used advanced knowledge of CNC machines to do minor repairs to mold bases-Implemented powered hand tools to shave sharp edges before QC-Used Zieger machine for Quality Control based on customer's specifications

-Installed Hubbel conduit and wiring (Square D boxes) during remodeling and expansion-Installed and repaired Mueller natural gas lines, dug trenches when needed-Installed Cat-5 cabling and setup intranet networks-Built and repaired Vesta wind generators-Helped supervise 70+ teenage boys in residential facility