Timothy Ho Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

As a Data Analyst I play a crucial role in assessing the public's perception of safety. Through rigorous data collection and analysis. I orchestrate the development of interactive PowerBI dashboards that provide valuable insights to the organisation and its counterparts.Highlights:• Development of multiple PowerBI interactive Dashboards across a range of data sources to designed to provide compelling across different areas in all of Victoria.• Delivery of impactful workshops to identify historical trends, calls to action and insights to relevant stakeholders and groups.• Provided leads to business partners to promote the public safety to Victorians

Melbourne, Victoria, Australia

RPA Business Analyst | Spirit Super October 2023 - Present• Implemented a RPA solution to digitally transform 8 everyday processes to reduce FTE which consisted annually 39,500 member requests with an average manual handling of 30 minutes.Business Analyst | Queensland Emergency Services Police, Fire and HealthApril 2023 - December 2023• As part of the Advisory Services team at DB Results, I contributed to several key projects with Queensland emergency services. Highlights include the ICT separation between services and conducting an enterprise data management assessment to enhance operational efficiency.Business Analyst | IAG LimitedSeptember 2021 - March 2023• Lead the transformation of a new Broker Document Portal within IAG where overthousands of intermediary brokers access their policy schedules.

Melbourne, Victoria, Australia

Business Analyst | IAG Limited September 2021 - Present • Led the discovery phase for data repository components for a large scale system transformation.Agile Business Analyst | ANZJune 2021 - September 2021• Established agile practices across multiple cross functional squads, providing coaching in agile and uplifted ceremonies aligned with ANZ's NWOW strategy.Project Management Officer | Greater Western WaterJune 2021 - June 2021• Performed and established PMO structures and processes as part of an extensive discovery phrase for a transformation project looking to align and integrate systems between two of Victoria's largest water utilities organisations.Business Analyst | Nutrien April 2021 - April 2021• Scaled up a Outsystems product solution to expand the depth and range of sampling types agronomist and farmers are able to test for quality of agriculture.

Within the Global Partnerships and Engagement Portfolio, I was responsible for supporting the Work Integrated Learning and Industry Engagement team through a variety of technical and analyst tasks.

Fulfilled consultancy roles throughout a project delivery cycle in an ECM transformation project, transitioning several document management systems into one cloud-based solution with one of Australia's leading utilities company.

Bachelor Of Business (Information Systems) (Applied) With Distinction

As part of my Capstone project, I proposed and delivered a digital tool enabling professors to manage peer review assessments for 200+.

Summer School Program

Selected as one of a few to represent RMIT in Pusan National University's Summer School Program, PNU offered me an enriching cultural.