Passionate and versatile hospitality professional with a strong background in customer service and guest relations. Former Concierge at the Grand America Hotel, part of Grand America Resorts, with extensive experience in roles such as Sous Chef and Kitchen Lead at Cinnabar within Snowbasin Resort. Completed multiple online professional development programs in customer service, guest relations, and hospitality from prestigious universities through edX, including Kyoto University, the University of Maryland (ES), and Hong Kong Polytechnic University.Diverse experience includes volunteering at local shelters, coaching football at Layton High School, and leading service projects with the Boy Scouts of America. Certified in ServSafe Food Protection Manager and CPR/AED & First Aid. Dedicated to understanding and embracing world cultures, with a commitment to community service, teamwork, and excellence in hospitality.Eager to bring my passion for guest satisfaction and hospitality to new horizons. Actively pursuing opportunities in remote customer service and hospitality due to a recent disability that restricts my transportation. Open to networking and exploring collaborative opportunities. Let's connect!