Timothy Marks Email & Phone Number

Gilbert, Az, Us

East University Campus, Phoenix Az

Responsible for through-processing logistics, failure investigations and technical root cause analyses, corrective actions and mistake proofing, coordination of engineering changes, and final disposition of new manufacture and OEM returned electronic controllers. Provide guidance and coordination with plant site and operations management/supervision, and engineering resources to prioritize testing, repairs, troubleshooting and recertification of UTAS products and test equipment. Work closely… Show more Responsible for through-processing logistics, failure investigations and technical root cause analyses, corrective actions and mistake proofing, coordination of engineering changes, and final disposition of new manufacture and OEM returned electronic controllers. Provide guidance and coordination with plant site and operations management/supervision, and engineering resources to prioritize testing, repairs, troubleshooting and recertification of UTAS products and test equipment. Work closely with Program Design, Quality and Manufacturing Engineering for new product introduction (NPI) set up and process creation, design for quality and manufacturing (DFQ, DFM), failure modes and effects analysis (DFMEA, PFMEA), production part approval process (PPAP), first article inspections (FAI), and entry into service (EIS) activities. Provide employee mentoring, career coaching, ACE process, and classroom technical training. Conduct job interviews and provide hire/no hire recommendations to hiring manager. Show less

Rockford, Illinois Area

Primary technical interface between external customers and in-house Program, Design, Production, and Repair groups and engineering. Establish and strengthen customer working relationships, technical and business communications, and maximize the satisfaction of internal and external customers, airlines and aircraft operators, and OEM manufacturers. Represent external customers to provide a voice to in-house discussions, failure investigations and trending, and modification programs as an… Show more Primary technical interface between external customers and in-house Program, Design, Production, and Repair groups and engineering. Establish and strengthen customer working relationships, technical and business communications, and maximize the satisfaction of internal and external customers, airlines and aircraft operators, and OEM manufacturers. Represent external customers to provide a voice to in-house discussions, failure investigations and trending, and modification programs as an advocate to total customer satisfaction. Furnish on-site technical support & guidance for aircraft ground and flight testing, troubleshooting, line maintenance, technical audits, administering retrofit and modification programs, and coordination of customer warranty claims. Provide product and system theory and operation, and checkout and troubleshooting training to in-house and on-site customers for entry into service (EIS) and sustaining platforms and systems. Show less

East University Campus, Phoenix Az

Master Of Science (M.S.), Manufacturing & Operations Quality, 3.94/4.00

Thesis project: Material Review Board (MRB) Process Improvements - focused on the United Technologies MRB process from Non-Conforming.

Lean Six Sigma Black Belt, Manufacturing & Operations Quality, 3.94/4.00

Activities and Societies: American Society for Quality - Student Membership Participation in online forums and peer research for Aviation.

Bachelor Of Science (B.S.), Business Technology And Project Management, 3.93/4.00

Capstone project: Field Support Failure Trend Analysis - application of aircraft owner/operator fault data collection to utilize new.