Director Of Agency Services
Current• Oversee the processing of new employees and terminations• Responsible for all US PCCs and some international PCCs which includes set up and testing prior to operations• Manages the hotel identification code (HIC) for all agency hotel translations • Performs and manages the inhibiting of basic economy fares for all Frosch PCCs as well as many affiliate PCCs. • Supervise and register all Qantas Channel ARC and PCCs to ensure all booking codes are available for agent use. •… Show more • Oversee the processing of new employees and terminations• Responsible for all US PCCs and some international PCCs which includes set up and testing prior to operations• Manages the hotel identification code (HIC) for all agency hotel translations • Performs and manages the inhibiting of basic economy fares for all Frosch PCCs as well as many affiliate PCCs. • Supervise and register all Qantas Channel ARC and PCCs to ensure all booking codes are available for agent use. • Implemented the Sabre VPAY Air Application for multiple corporate accounts • Main point of contact and support for over 100 affiliate agencies Show less