Managed agile and waterfall projects for mortgage and real-estate technology solutions in fast-paced, business-driven environment. Managed project pipeline for both business and technology groups. Acted as a liaison for technology users unfamiliar with business processes. Provided guidance to user groups on agile methodologies. Led UAT test cycles and reported results to senior management. Met weekly with upper management to report progress and procure buy-in. Presented to large technical audiences on various topics (e.g. team demos, knowledge sharing sessions, lunch and learns, etc.)• Reduced monthly remittance cycle from 1 week to 4 hours by training users on agile methodologies and running continuing monthly sprints• Managed recurring prioritization meetings to present recently completed work and discuss upcoming priorities from product backlogs• Appointed Project Manager and Lead Analyst for Warehouse Lending and Whole Loan remittance platform • Served as SME for Residential, Commercial, and Warehouse Lending Operations Groups • Established best practices on JIRA usage and process improvements, rolled out to hundreds of supported users across multiple regions

Responsible for the delivery of front office loan pricing and asset management systems. Created training plans for users. Provided budgeting and resource scheduling. Negotiated with business and upper management on project timelines. • Reduced user workloads by 40% by influencing user requirements to create new functionalities• Developed strategy and led the successful migration from a single-threaded Goldman proprietary language to a multi-threaded Java and .NET based app• Created strategic direction for team and managed global projects and customers in the United States, Europe, and Asia• Appointed to ARTC Leadership Committee—involved in driving company's technical direction for the regional offices in SLC, Dallas, and Sao Paolo

Worked with executive staff to analyze and develop requirements for Goldman’s externally facing loan origination platform, including their external facing web presence, to allow thousands of active brokers to upload, underwrite, and fund loans. Worked closely with users to define and clarify business requirements.• Successfully decomposed executive requirements for initial launch of Goldman’s externally facing loan origination website• Lobbied for and launched initial SSRS deployment for the Goldman Sachs origination platform• Gathered all requirements for daily and monthly ETL processes for dozens of servicers

Critical member of 4-person team responsible for ground-up development and implementation of revolutionary automation software for Claims, Imaging, and Payment Engines (previously entirely manual processes) utilized by all claims processors, resulting in significant profit gains. Responsible for design, development, and maintenance of multiple enterprise level ERP software development projects. Developed expertise regarding HIPAA regulations and implementation of critical security measures to insure compliance. Implemented C#- based Auditing Web Service to facilitate centralization of business metrics for reporting, enabling the firm to efficiently compile business critical statistics and fine tune practices. • Conceived and developed Claims Portability Solution to encrypt and securely deliver electronic documents to third party medical consultants • Invited to serve on Data Warehouse team to architect and develop the regional presence in the Guardian enterprise data warehouse, bridging the gap between the regional offices data store requirements and the corporate system• Conceived and implemented proprietary image viewer to allow for reduction of third party licenses costs by $500.00 per seat, saving the company over $100,000.00 annually• Increased profits by $40 million for each 1% reduction in claims errors via ground-up development and implementation of revolutionary automation software, utilized by all claims processors companywide