Timothy Ogboffa Email & Phone Number

Lagos, Lagos State, Nigeria

Lagos, Lagos State, Nigeria

Delegating responsibilities and supervising business operationsHiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.Resolving conflicts or complaints from customers and employees.Monitoring store activity and ensuring it is properly provisioned and staffed.Establishing and achieving business and profit objectives.Generating reports and presenting information to upper-level managers or other parties.Ensuring staff members follow company policies and procedures.

Nigeria

Preparing the monthly profit and loss account, and balance sheet reports.Prepared, reviewed and amended reports on the organization, while also sending memos about important details in the organization.Assisted in planning, executing and closing organization project goals such as distribution of food items to the less privilege during festive seasons.Reconciling and managing financial statements and invoices.Liaising and scheduling meetings with staff of other departments.Prepare and plan for the purchase of equipment, service and supplies.Reviewing, comparing, analysing, and approving products and services to be purchased.Maintaining and updating suppliers information such as qualifications, delivery, times, products range, etc.Preparing weekly cash flow statements, and controlling expenditure and cash flow.Prepared budget, cost analysis and reports.Examining financial records to check for accuracy.Responding to financial inquiries by gathering and interpreting data.Record purchase, maintain database, perform physical count of inventory and reconcile actual stock count to computer generated reports.Monitoring and reporting on accounting and financial inconsistencies.Also assisted in completing customer service tasks such as placing orders for customers and explaining products and services.Planning company-wide events, such as out of office team building activities.

Nigeria

Maintaining a positive and professional attitude towards customers at all times.Responding promptly to customers inquiries.Acknowledging and directing customer complaints to the right channel. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary.Reviewing sales performance against sales target.Observing sales processes.Identifying potential weaknesses and offering improvement suggestions.Updating sales records