Application Support Officer
Lagos
• Application Support on notification delivery system (SMS and E-mails) using ColdFusion technology with integration with Flexcube and SMS gateway vendors such as Vanso, Infobip and IP Integrated to ensure timely and prompt delivery of SMS and Email notifications to customers.• Quality and assurance analysis of applications from automation through user acceptance test till deployment.• Application Support on Ecobank Legal Office, Ecobank Save as You Spend, Ecobank Dispute •… Show more • Application Support on notification delivery system (SMS and E-mails) using ColdFusion technology with integration with Flexcube and SMS gateway vendors such as Vanso, Infobip and IP Integrated to ensure timely and prompt delivery of SMS and Email notifications to customers.• Quality and assurance analysis of applications from automation through user acceptance test till deployment.• Application Support on Ecobank Legal Office, Ecobank Save as You Spend, Ecobank Dispute • Management, Ecobank Cheque Printing applications, Hardcat Assest Manager etc.• Application design, implementation and support of Ecobank Monitoring dashboard for visibility of transaction status from initiation to final state for quick and proactive support on digital channels across the bank. • Application design, implementation and support of Ecobank Appstat for monitoring domestic/in-house web applications for proactive response to application availability.• Provided analyzed report on the service capacity and performance.• Application database scripting for reporting and customer data analysis with Oracle SQL, MSSQL, MySQL tools.• Application server and database management to ensure service and application uptime for effective service delivery. Show less