• Defined and implemented annual strategic goals, collaborating with business units to establish targets and design plans to achieve agreed KPIs• Managed & executed cross-functional digital & strategic transformation programs, successfully overseeing over 40 initiatives from inception to delivery spanning strategic goals, customer experience, and data & analytics• Increased international insurance NPS by 10% YOY through design & deployment of digital customer experience solutions, exceeding annual target• Developed enterprise-wide customer experience training program, completed by over 1,500 employees in 3 months

• Identified $3B Market Opportunity for new product offering via acquisition at Fortune 500 P&C insurer & provided operational due diligence• Designed multi-business transformation program identifying 25 levers to achieve $100M in Growth & $50M in Cost Reduction• Designed & restructured operating models for Fortune 500 P&C Carriers & Brokers with a focus on scalability & keeping costs in line with revenues• Managed business case for $300M cost reduction program• Created $30M in labor savings through Robotics Process Automation (RPA) implementation & launch of Automation COE• Saved $50M in labor costs through optimizing client’s Finance organization • Progressively promoted through 3 roles, demonstrating consistent performance, leadership, and delivery

- Led strategic design, developed business cases, and formalized market strategies for target state products & services- Designed financial models to project optimal fee schedules for current & future products- Performed client outreach to increase platform usage & connectivity, and build relationships with prospective clients to promote and sell Noble’s solution

- Managed offshore team of 6 analysts in Mumbai; oversaw day to day reporting outputs; responsible for approvals, escalations, and running weekly team meetings.- Disseminate accurate data in a timely manner to improve business performance by driving better decision-making.- Developed and manage capacity model for Private Bank Client Service to determine accurate headcount needs.- Redesigned and maintain key risk reports to clearly define and identify areas of interest.- Design and implement solutions including reports, dashboards and data quality tools- Promote, analyze, and track cross-selling program for Midwest region, resulting in over $2 billion in new funding.- Provide various daily, weekly, and monthly statistical reports illustrating trends and predictive analysis to senior management.

- Managed accounting responsibilities of 50+ schools, supporting individual managers of each school.- Analyzed each unit’s monthly balance sheet and income statements to ensure integrity of reports and research sources of profit/losses.- Booked journal entries, following proper financial accounting principles to properly bill all external clients and close out temporary accounts on a monthly basis.- Promoted from temporary role to permanent, full-region accountant in 1 month.

- Performed several monthly/quarterly analyses of Balance Sheet and Income Statement accounts to properly identify, research, and explain material variances in their respective areas.- Researched causes of charges in error and corrected to appropriate accounts; reduced monthly volume of errors.- Booked journal entries, following standard accounting guidelines/principles to successfully close out temporary accounts and bill proper expenses to responsible intercompany departments and external clients. - Executed daily updates of automatic close-out allocations, account tables, and salary details to ensure accurate expenditures and month ending totals.- Eliminated inefficient ECR approval process, saving IBM approximately $1,000 and 50 hours/month.