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MANAGEMENT / PRODUCT DEVELOPMENTProduct Life Cycle Management ~ Branding & Positioning ~ Market Research & AnalysisInnovative, results-oriented business professional with 20+ year’s management experience in Production, Logistics, and Customer Support. Excel in Budgeting and Forecasting for expenses and sales. Background includes strategic product planning, product development, product improvement sourcing, mix development, quality assurance, order fulfillment and ATF domestic and international shipping requirements. Excellent vendor management skills in both retention and developing new relationships. Product Champion, able to present value propositions to audiences at industry events and in one-on-one meetings with key clients. Lean Six Sigma trained.
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Director Of Product ManagementSds ArmsDothan, Al, Us -
Product ManagerKimber Mfg., Inc. Oct 2019 - PresentTroy, Al, Us -
Product ManagerBiofire Jun 2018 - Nov 2018Broomfield, Co, Us -
Project ManagerSig Sauer, Inc. Mar 2015 - Mar 2018Newington, Nh, UsManage projects through the development process coordinating with sourcing, quality, engineering, and manufacturing to deliver the product to the market quickly and efficiently. Manage all facets of new product introduction to minimize time to market and insure successful launch. Drive manufacturing of new products, track tooling, fixtures, new product production planning, and vendor sourcing.· Coordinate with Supply Chain on purchased parts and manufactured parts. Understand critical path parts and set up alternative solutions.· Relay assembly status and manufacturing issues back to design engineering team to drive resolution.· Work with design engineering on refining prototype designs to aid in manufacturability of the product.Perform feasibility reviews with vendors to ensure parts are made to print.· Review new product Engineering Change Order’s to insure Technical Data Package is complete and ready for sourcing/manufacture.Create and manage detailed project plans that depict project milestones, critical paths, and deliverables to the organization.Coordinate monthly new product review meeting for a cross functional team to give visibility into the status of new product programs. -
Product Engineer / Product ManagementKahr Arms / Auto-Ordnance Mar 2014 - Jul 2014Us• Managed product development from inception to production to include Handguns, Carbines, Pistols, Shotguns, Accessory product lines. Analyzed industry trends for potential new product categories and line extensions. Developed product line expansions and global strategic product planning. Collaborated with senor sales/marketing staff on product definition. • Conducted meetings with Engineering and Quality Control staff. Teamed with engineering staff on new and existing products as a Subject Matter Expert (SME). Assisted Quality Control staff on all product testing. Managed vendor relationships, to include sub-contractors. Signed off on technical details this included writing PAF’s and PCR’s for each product.• Represented company as Sales/Business representative at all industry trade shows. Provided technical support to customers on an as needed basis. Collaborated with Marketing Department on creation of annual product catalog. -
Director Of Customer Service/New Business Development (Web Shop, Custom Shop)Kahr Arms / Auto-Ordnance May 2012 - Mar 2014Us• Staff Management - Develop CS Staffing plan, Manage Call Center and Service Center staff. Provide direction and guidance to CS Supervisor, Manage employee review process; provide regularly scheduled training to train Call Center, Repair Center and Production staff. Manage employee relations, Ensure CS/Web Shop procedures in place and documented, main contact representing CS for sales and corporate personnel. Manage customer escalation.• Report Development - Provide reports to management and Engineering, CS, RRR, OOB, Call analysis, Review daily report, Manage and implement Serial Number Audits, Review parts forecast, Develop reports from Web Analytics, Zero dollar consumption, Provide feedback to Production & Quality organization.• Sales - Export, demo, VIP & Writer’s gun process, used gun sales.• MRB, Test CS returns for accuracy.• Represented company as Sales/Business Representative at industry trade and retail shows; performed setup of all products on display and cleared all firearms with safety staff on show premises. Managed show Floor during the Show. Product Samples, Show/Sales demos. -
Customer Support ManagerFnh Usa 2009 - 2011• Provided technical support to customers on a daily basis (answering product questions on current product line as assessing product compatibility with customer needs).• Partnered with Quality Control and Repair staff to ensure the return of all needed products to the service department for repair. • Created a new quality control tracking system. Reduced customer response time from 5 days to 24 hours; allowing an average of 200 phone calls and 200 email requests to be resolved per week.• Represented company as Sales/Business Representative at industry trade and retail shows; performed setup of all products on display and cleared all firearms with safety staff on show premises.
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Product ManagerFnh Usa 2007 - 2009• Managed product development from inception to production to include Handguns, Rifles, Carbines, Pistols, Shotguns, Less Lethal, 5.7x28mm Ammunition and Accessory product lines. Analyzed industry trends for potential new product categories and line extensions. Developed product line expansions, both out-sourced and manufactured products. Collaborated with senor sales and marketing staff on product definition. • Conducted meetings with Engineering and Quality Control staff via video, phone and on site with our factories in Belgium, Portugal and US. Teamed with Engineering staff on new and existing products as a Subject Matter Expert (SME). Assisted Quality Control staff on all product testing. Managed vendor relationships, to include sub-contractors. Signed off on technical details this included writing PAF’s and PCR’s for each product.• Represented company as Sales/Business representative at all industry trade shows. Provided technical support to customers on an as needed basis. Collaborated with Marketing Department on creation of annual product catalog.
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Logistics ManagerFnh Usa 2003 - 2007• Created and managed monthly/annual expense budgets. Created monthly/annual sales forecast and reported directly to CFO and CEO. • Created and maintained ATF Form 6 import licenses to import firearms and parts as well as created all supporting documentation need to apply and maintain US State Department and US Commerce Department export licenses.• Forecasted product builds, supervised product fulfillment, shipping areas, and tracked finished goods inventory to maintain positive in-stock position. • Managed vendor relationships, reducing lead times from 4 to 6 months to a Just In Time inventory. Cut purchase orders and set up vender contracts. Managed all inbound shipments and arranged for mission critical out bound shipments for on time delivery.
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Production ManagerNo Limit Engenerring 1997 - 2003• Managed product development from inception to production, product line expansions, and both out-sourced and in house manufactured products.• Analyzed industry trends for potential new product categories and line extensions, analyzed annual product sales historical data for future opportunities in mix and pricing strategies. Determined final product mix: existing versus new designs and assisted in creation of product catalog.• Created and maintained the monthly/annual sales and expense budgets.• Trained six employees on welding, fabricating, product installations and provided technical support to customers assessing product compatibility with customer needs.• Managed public relations program; served as primary contact for technical articles and new product releases. • Represented company as Sales/Business representative at all industry trade shows; provided sales and technical information to retail dealers and retail customers.
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GunsmithC J Enterprises 1994 - 1997• Supervised inventory control process which included the ordering of replacement parts and tracking the progress of incoming parts vs. repairs completed.• Provided cleaning and inspection services, recommended repairs, and performed repairs in a timely and cost effective manner.• Designed and manufactured unavailable parts for firearms. Performed a variety of specialized services including accurizing riffles, re-bluing firearms, and stock fitting building competition rifles & pistols.• Served as Subject Matter Expert (SME) on firearms; featured in several technical articles and provided magazines with information regarding new product releases.
Timothy Pearce Skills
Frequently Asked Questions about Timothy Pearce
What company does Timothy Pearce work for?
Timothy Pearce works for Sds Arms
What is Timothy Pearce's role at the current company?
Timothy Pearce's current role is Director of Product Management.
What is Timothy Pearce's email address?
Timothy Pearce's email address is ti****@****zon.net
What is Timothy Pearce's direct phone number?
Timothy Pearce's direct phone number is +177436*****
What skills is Timothy Pearce known for?
Timothy Pearce has skills like Product Development, Logistics, Team Building, Strategic Planning, Program Management, Manufacturing, Management, Customer Service, Forecasting, Leadership, Retail, Operations Management.
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