Tim Pfeiffer Email & Phone Number

Bethesda, MD, US

Washington, DC, US

• Homesnap was acquired by CoStar*
• Designed and implemented a failed payment process using Domo’s ETL tools to assist in retaining customers. Over $600,000 worth of contract value was retained over 3 months.
• Created dashboards for sales to track KPIs and report out on vital metrics to key stakeholders. Increasing productivity across the team.
• Collaborated with inter-departmental teams to identify customer cohorts for product migration. Over 300,000 customers have been contacted since July 2023.
• Led QBR analysis for finance, including, a comprehensive review of current product subscriber counts, customer engagement, and customer spend metrics.
• Performed analysis of default product prices and trigger emails to inform key decision-making.

• Developed custom connectors to automate the transfer of data between systems. Saving 270 man-hours annually and reducing lag times and human error.
• Created numerous ETLs, including a lead assignment solution, that assigned over 500,000 leads to our sales team based on customer engagement events.
• Provided monthly email insight metrics to our marketing team. Highlighting key data points through visualizations and emphasizing recommendations for future content.
• Managed and designed metric dashboards for marketing and sales to report on weekly, monthly, and quarterly statistics. Data was used in companywide meetings.

• Responsible for initiation of Homesnap’s products. Successfully set up over 50,000 accounts and optimized the internal order process.
• Submitted dispute evidence for customer charges, which helped retain over $270,000 in closed won disputes.
• Provided monthly analytical analysis for top real estate brokerage clients. Highlighting successes of their advertisement spend.
• Managed commissions for our sales team by collaborating with inter-departmental teams and closely with executive leadership.

Oakland, California, US

• Utilized leadership skills and advanced technical knowledge of the electricity sector through a highly competitive training program. Increased mastery of clean energy sectors and further developed public speaking skills.
• Successfully completed capstone project involving marine mammal harm mitigation for offshore wind.
• Serve amongst and liaise with 300+ Fellows and 200 expert practitioners as an active member of the CELI community.

Washington, District Of Columbia, US

• Oversaw and directed three five-person teams focused on development of drone-powered wind turbine inspection solutions leading to 75% increase in efficiency of inspections and saving customers time and money.
• Successfully managed 10+ customer accounts simultaneously, negotiated three inspection contracts, and built positive and lucrative business relationships.
• Conducted cost-benefit analysis to streamline company efforts and increase profitability.
• Engaged in market research to successfully create cost-effective and market competitive drone solutions.
• Designed and implemented back-end classification systems and data products using ArcGIS that yielded an effective online platform for portfolio analytics and visual representations of the drone inspections.

Amherst, Massachusetts, US

• Managed research on wake fields of numerous wind turbines and models, streamlining the wind farm placement process and providing means for a new method of micrositing wind farms to increase revenue.
• Utilized FAST, MATLAB and the Dynamic Wake Meandering Model (DWM) to generate various metrics leading to an increase in energy efficiency.
• Successfully analyzed data on electrical pricing and generator power outputs that yielded multiple revenue time-series, facilitated wind farm micrositing, and demonstrated consistency in results with traditional.

Amherst, Massachusetts, US

• TA for two sessions of a wind engineering course with 50 students per class as well as two sessions of a MATLAB course with 200 students.
• These experiences awarded time management, organization, and teaching skills.

Master’S Degree, Mechanical Engineering

Bachelor’S Degree, Meteorology (Minor: Mathematics)