Information Technologist 2
CurrentProvide help desk support in person and remotely using Beyond Trust. Support end users on Windows and Chrome systems, Microsoft Office 365, printer hardware and software, Citrix workspace, Citrix Files, Cisco Anyconnect, remote virtual machines and Bentley products among others.Setup audio visual equipment and devices for various fairs and HR events. Install and troubleshoot networking equipment such as routers, switches, modems, access points. Configure, deploy and support apple devices using Citrix MDM. Onboard, offboard and configure user accounts on multiple platforms including Active Directory, Citrix, Microsoft O365, Kurmi, DUO Mobile, S2, and Person Manager.Setup work stations for end user including VOIP phone, PC and enabling ethernet ports on the switch.Enter all work information into ticketing system: ServiceNow.Design and implement new workflows to