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As an executive leader of strategic and digital transformation, I steer strategic planning, innovation, and infrastructure to build and scale organizations that drive immediate and long-term goals. I position organizations for growth and success by addressing complexity, championing best practices, and leading large-scale transformation.My experience spans:► Development and leadership of organizations spanning operations, technology, digital, marketing, and analytics.► Implementation of strategic thinking, Agile and Lean methodologies, talent development strategies, and resource management practices.► Digital transformation, organizational change, and restructuring efforts that enable and accelerate enterprise objectives, including establishing and expanding digital product development and capabilities.With the proven expertise to guide organizations through industry challenges, I provide the strategic vision, focus, and tactics to deliver top-priority programs, platforms, and products that are critical to success.
Lake Hill Advisors
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FounderLake Hill Advisors Sep 2019 - PresentGreater Milwaukee Area
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Board MemberEverplans Jan 2021 - Sep 2023 -
Executive In Residence And Adjunct ProfessorUniversity Of Wisconsin-Milwaukee - Lubar School Of Business Aug 2019 - Aug 2023Greater Milwaukee AreaTeaching courses in digital business and strategic management. -
Chief Digital OfficerNational Guardian Jan 2020 - Mar 2022Madison, Wisconsin
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Evp & Chief Client Officer (Retired)Northwestern Mutual Jun 2018 - Jan 2019Leading enterprise digital strategy and transformation, I directed a 700-person organization spanning marketing and enterprise data and analytics and the digital product team.My impact as a leader included:► Spearheading a comprehensive market and customer segmentation effort to identify key customer segments on which to focus new customer experience efforts.► Developing a new financial platform built on acquired technology that was released to 6k advisors and generated 30k financial plans within four months, increasing both sales and customer satisfaction. -
Evp - Client & Digital ExperienceNorthwestern Mutual Feb 2016 - May 2018I led a 2500-member organization in a major digital transformation and significant reprioritization by providing the vision, building the capabilities, and implementing the practices to deliver product and platform innovation.Key results included:► Delivering $70M of annual savings to fund new digital initiatives by reinventing the technology organization.► Increasing users from 150k to 1.3M+, growing outside assets to $85B+, and improving our net promoter score by 15 points by rebuilding the digital consumer experience and establishing a new digital product organization and engineering team.
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Evp - Operations & TechnologyNorthwestern Mutual Sep 2013 - Jan 2016I directed enterprise IT and customer service operations that supported business functions, including underwriting and underwriting processes, call centers and contact centers, and claims and benefits teams.My leadership included:► Implementing Lean practices across operations and technology and initiating new Agile practices that laid the foundation for larger changes.► Modernizing and standardizing technology platforms to drive quality while reducing costs.
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Svp & CioNorthwestern Mutual Apr 2008 - Aug 2013I steered the technology organization through the financial crisis and industry uncertainty by reprioritizing IT investment and resources. During my tenure as CIO, I delivered service management, system reliability, project predictability and performance improvements while enhancing cybersecurity, risk management, and risk reduction efforts.My impact included:► Reducing the product portfolio by 20% to concentrate resources on high-value, critical projects.► Introducing processes and governance to improve product delivery predictability, delivering over 90% of projects on-schedule and on-budget.
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Vp - Application Development And SupportNorthwestern Mutual Feb 2006 - Mar 2008
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Vp - Life Insurance Claims And BenefitsNorthwestern Mutual Feb 2004 - Jan 2006
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Director - Service Strategy And SystemsNorthwestern Mutual Feb 2002 - Jan 2004
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Director - Enterprise ArchitectureNorthwestern Mutual May 1999 - Jan 2002
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Adjunct ProfessorUniversity Of Wisconsin-Parkside 1997 - 1999I taught MBA and undergraduate courses in technology and business, including Programming, Systems Design, and Technology Strategy.
Tim Schaefer Skills
Tim Schaefer Education Details
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Information Systems
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Management And Organizational Behavior
Frequently Asked Questions about Tim Schaefer
What company does Tim Schaefer work for?
Tim Schaefer works for Lake Hill Advisors
What is Tim Schaefer's role at the current company?
Tim Schaefer's current role is Strategic Advisor and Volunteer.
What is Tim Schaefer's email address?
Tim Schaefer's email address is ti****@****ual.com
What is Tim Schaefer's direct phone number?
Tim Schaefer's direct phone number is +141427*****
What schools did Tim Schaefer attend?
Tim Schaefer attended University Of Wisconsin-Milwaukee - Lubar School Of Business, Silver Lake College.
What are some of Tim Schaefer's interests?
Tim Schaefer has interest in Children, Education.
What skills is Tim Schaefer known for?
Tim Schaefer has skills like It Strategy, Vendor Management, Program Management, Process Improvement, Executive Management, Vendor Relations, Governance, Enterprise Software, Business Analysis, Sharepoint, Sdlc, Information Technology.
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