Tim Schaefer Email & Phone Number

Greater Milwaukee Area

Greater Milwaukee Area

Teaching courses in digital business and strategic management.

Madison, Wisconsin

Leading enterprise digital strategy and transformation, I directed a 700-person organization spanning marketing and enterprise data and analytics and the digital product team.My impact as a leader included:► Spearheading a comprehensive market and customer segmentation effort to identify key customer segments on which to focus new customer experience.

I led a 2500-member organization in a major digital transformation and significant reprioritization by providing the vision, building the capabilities, and implementing the practices to deliver product and platform innovation.Key results included:► Delivering $70M of annual savings to fund new digital initiatives by reinventing the technology.

I directed enterprise IT and customer service operations that supported business functions, including underwriting and underwriting processes, call centers and contact centers, and claims and benefits teams.My leadership included:► Implementing Lean practices across operations and technology and initiating new Agile practices that laid the foundation for.

I steered the technology organization through the financial crisis and industry uncertainty by reprioritizing IT investment and resources. During my tenure as CIO, I delivered service management, system reliability, project predictability and performance improvements while enhancing cybersecurity, risk management, and risk reduction efforts.My impact.

I taught MBA and undergraduate courses in technology and business, including Programming, Systems Design, and Technology Strategy.

Bachelor Of Business Administration, Information Systems

Ms, Management And Organizational Behavior