Timothy Skinner Email and Phone Number
Timothy Skinner work email
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Timothy Skinner personal email
My long-standing desire to master a broad range of topics in IT and provide support to others has fueled my ambition to pursue a career in tech. My passion for assisting others and exploring new skills has directed my professional development through self-study and consistent practice.
Vertex Inc.
View- Website:
- vertexinc.com
- Employees:
- 1336
-
Product System Analyst IiiVertex Inc. Jun 2024 - PresentSame line of work as the previous position but with additional responsibilities and broader scope of support.Responsibilities:- Supporting Gold (highest) tier customers- Subject matter expert- Triage team member: Liaison between customer support, development and product management, which included leading meetings on behalf of product management.
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Product Application Specialist IiVertex Inc. Oct 2022 - Jun 2024San Diego County, California, United StatesProviding product/application/technical support for a global leader in tax calculating software. Analysis of transactions, taxes, and tax returns in the scope of the software Vertex offers. Creating solutions for clients, debugging applications and integrations with ERP's.Hired on as a full time employee after finishing my contract. Promoted from Tier 1 to Tier 2.Certified O Series implementer for Sales and Use Tax and VAT. Also supporting Vertex Cloud and O Series Cloud.Responsibilities:- Mentor for new hires- Member of the escalation team- Subject matter expert- Triage team member: Liaison between customer support, development and product management, which includes leading meetings on behalf of product management.
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Product Application Specialist ITeksystems Feb 2022 - Oct 2022United StatesProviding product/application support for a tax calculating software.Sales and Use Tax Fundamentals within the US and VAT Fundamentals within Canada/EUCase Management -
Professional Services Technician 2American Heart Association Nov 2019 - Feb 2022Richardson, TexaseLearning and web application supportDesktop and technical support Customer service for CPR classes, instructors, training centers and healthcare professionalsStarted as a tier 1 representative and promoted to tier 2Call management and metric tracking -
Tier Ii Commercial Technical SupportSuddenlink Communications Aug 2016 - Sep 2018Commercial-grade troubleshooting of coaxial cable, cable modems, switches, consumer routers, specific firewalls, POTS, and VOIP phones systemsCustomer service, billing, escalations, and time managementNavigated a fast pace, rapidly changing environment with minimal guidance Assisted with employee training and supportStarted as a Residential tier 1 representative , and promoted to tier 2, then promoted again from Commercial tier 1 to tier 2. -
FirefighterBen Wheeler Volunteer Fire Department Jun 2011 - May 2016Ben Wheeler, TexasResidential, forest, and grass firesVehicle extrication and first responseAssisted in fund-raising and social community events
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GroundskeeperBen Wheeler Development Jan 2013 - Aug 2013Mowing with small and large equipment, maintaining grounds appearanceTree trimmingAssisting local residents and shopkeepers with various needs
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Owners AssistantEasy Hanson Property Management Nov 2012 - Jul 2013Residential home remodeling, construction, repairsProperty restorationGeneral labor
Timothy Skinner Skills
Timothy Skinner Education Details
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Skinner Home School
Frequently Asked Questions about Timothy Skinner
What company does Timothy Skinner work for?
Timothy Skinner works for Vertex Inc.
What is Timothy Skinner's role at the current company?
Timothy Skinner's current role is Product System Analyst III.
What is Timothy Skinner's email address?
Timothy Skinner's email address is ti****@****inc.com
What schools did Timothy Skinner attend?
Timothy Skinner attended Skinner Home School.
What skills is Timothy Skinner known for?
Timothy Skinner has skills like Writing, Food Industry, Handyman Services, Political Science, Self Starter, Residential Homes, Critical Thinking, Firefighting, Adaptive, Creative Problem Solving, Reading Comprehension, Full Spectrum Analysis.
Who are Timothy Skinner's colleagues?
Timothy Skinner's colleagues are Ikechukwu Umoga, Mba, Csm, Pmp®, Jerry Hoglen, Bonnie Quinn, Ashwini Kolanji, Jennifer Shroba, Ashley Andrews, Bradley Tulig.
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Timothy Skinner
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