Timothy Smith Email & Phone Number

Marietta, Georgia, Us

Marietta, Georgia, Us

Marietta, Georgia, Us

Marietta, Georgia, Us

Peachtree Corners, Ga, Us

• Managed a $19M P&L with average annual revenue growth of 13% (a total of $7M of growth over 4 years). Increased gross profit by 15% annually (a total $2.8M over 4 years)• Led Service and Installation Operations, Warehouse Fulfillment, and Field Sales, a team of 10 managers and 90 employees• Co-Chairman of Southeast Safety committee, decreased EMR rate from 1.13 to .92 over two years. • Implemented 5S and Lean methodology in warehouse and production team reducing overtime by 45%, savings of $20k annually • Directed $1M marketing strategy for Atlanta and satellite markets, including SEM, SEO, web development, and print media• Identified, planned, and executed relocation of all operations to new 40k square foot facility

Peachtree Corners, Ga, Us

• Led a $15M P&L, managed Service and Installation Operations and Field Sales totaling 6 managers and 60 field employees• Developed internal customer review process to drive 300% improvement in social media rating (1.5 to 4.6 out of 5)• Composed and carried out paperless bid process to store and expedite sales proposals for territory sales reps, decreasing drive and office time by 12%• Created and developed Inside Sales position for technician bid follow up generating $1M in annual sales

Peachtree Corners, Ga, Us

• Drove changes to the piece rate compensation, incentivizing top performers, increasing production by 10%• Structured and carried out use of contract labor to handle rapid increase in new housing starts, increasing on demand capacity by 22%

Fruitland, Idaho, Us

Facilitating implementation of SAP to drive efficiency in distribution operations Direct responsibility for 12M facility oversight including operations, P&L, quality, and safety, for staff of 46 employeesCreated and developed company SOPs for handling of several new product lines including high end custom and special order doors.Developed and implemented online molding operations for homedepot.com adding 130k in annual sales

Fruitland, Idaho, Us

Manage distribution operations of 12 employee facility including 4 DOT regulated fleet driversExecuted truck route optimization cutting transportation expenses 114k annuallyDeveloped several continuous improvement projects to cut 70k annually in warehousing expenses through operational efficiencies. Implemented 5S methodology to the culture of the warehouse to further operational effectiveness

Mason, Oh, Us

Direct Responsibility for 9 Service Sales Representatives in greater Albany, NY areaDeveloped re-route of service team which improved efficiency resulting in reduced weekly service expense by over 52K annuallyImplemented Proactive Customer Satisfaction Questionnaire which improved customer satisfaction index by 40 percentage pointsResponsible for service area of over 800 customers: 7.56 % Growth and 93 % RetainedImproved service team on all key performance metrics by 60% within first yearStaffed, trained, and certified 100% of service team to improve skill levels and quality of service Completed Extensive Service Manager Certification Requirements 10/08

Pullach, Munich, De

Manage operations of 40+ employee facility including 5 DOT regulated fleet driversDirect responsibility of 5MM budget and P&LAttained break even point within 4 months of operation’s inceptionSecured 85% of total sales accounts for local branchReceived award for most profitable marketing development site nationwideTrained/Responsible for all branch employees OSHA complianceHired and trained all branch employees from initial start-up

Pullach, Munich, De

Bachelors Of Science, Business Administration; Management

Summer Program, International Business

Nys Regents Diploma