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Timothy Smith is a Director of Quality Operations at The Towers at Tower Lane. He possess expertise in catering, customer service, restaurants, multi unit, hospitality industry and 5 more skills.
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Director Of Quality OperationsThe Towers At Tower Lane Apr 2024 - PresentNew Haven, Connecticut, Us
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Regional Director Of OperationsCompass Group North America 2017 - Apr 2024Charlotte, North Carolina, UsProvide strategic leadership and direction to a team of Account Managers. Develop and implement strategies to drive sales, improve profitability, and enhance customer satisfaction. Manage and motivate a team of Account Managers and other staff. Develop and implement training and development programs for staff. On multiple occasions throughout career, at the request of executive management, accepted and excelled in assignments which had significant morale and performance issues (highlighted by below KPI compliance), frequently for accounts which Compass Group was in danger of losing. Developed, continuously improved, and consistently implemented success formulas and algorithms.Graduate, Compass Group ADAPT /Advance Development and Planned Transition Program (2018) -
Director Of Dining Services, Masonicare Health Center – Wallingford, CtCompass Group North America 2014 - 2017Charlotte, North Carolina, UsProvided strategic leadership and direction to the Dining Services department. Developed and implemented a comprehensive dining services plan aligned with the needs of our residents. Managed and motivated a team of culinary professionals. Ensured that all food preparation and service practices met the highest standards of quality and sanitation. Oversaw the menu development process, ensuring that meals were nutritious, appealing, and culturally appropriate. Managed the budget for the Dining Services department, ensuring that costs were controlled, and resources were utilized efficiently. Built and maintained strong relationships with residents, family members, and staff. At the time of assignment, Masonicare was the largest skilled nursing facility in Connecticut. Directed the efforts of an Executive Chef, Sous Chef, Chef Manager, Clinical Nurse Manager, a Dietitian and Supervisors, with a back and front-end staff of 45 FTE. The business did $5.5 million in annual revenue.
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Director Of Dining Services, Hebrew Healthcare – West Hartford, CtCompass Group North America 2012 - 2014Charlotte, North Carolina, UsPerformed duties as described above with Masonicare. Hebrew Healthcare was a skilled nursing and assisted living facility and included a long-term rehab area. Directed the efforts of an Executive Chef, Sous Chef, Chef Manager, Clinical Nurse Manager, a Dietitian and Supervisors, with a back and front-end staff of 15 FTE. The business had 200 residents and did $2 million in annual revenue.
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Director Of Dining Services, Ashlar Of Newtown (Part Of Masonicare) – Newtown, CtCompass Group North America 2005 - 2012Charlotte, North Carolina, UsProvided strategic leadership and direction to the Dining Services department. Developed and implemented a comprehensive dining services plan aligned with the needs of residents. Managed and motivated a team of culinary professionals.
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Director Of Dining Services, Immanuel House, Hartford, CtCompass Group North America 2004 - 2005Charlotte, North Carolina, UsProvided strategic leadership and direction to the Dining Services department. Developed and implemented a comprehensive dining services plan aligned with the needs of residents. Managed and motivated a team of culinary professionals. Immanuel House was an assisted living/independent living facility – annual revenue approximately $1 million. Brought in to develop this business unit from inception. Demonstrated and developed skills in all facets of pre-opening of a dining operation.
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Project ManagerCompass Group North America 2003 - 2004Charlotte, North Carolina, UsRecognized by senior management for industry expertise and leadership skills. This position involved traveling on-site to advise and assist with new facility openings – and bringing the operation to a high level of efficiency and profitability. Developed the art and science of getting results and developing talent fast. Assignments were in geographic and demographic locations nationwide.
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Dining Room Manager, Masonicare At Ashlar Village – Hds Services, Wallingford, CtCompass Group North America 2002 - 2003Charlotte, North Carolina, Us
Timothy Smith Skills
Timothy Smith Education Details
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University Of New HavenCompleted Coursework Towards A Bachelor Of Arts Degree In Hotel/Restaurant Management -
Xavier High School In Middletown, Ct
Frequently Asked Questions about Timothy Smith
What company does Timothy Smith work for?
Timothy Smith works for The Towers At Tower Lane
What is Timothy Smith's role at the current company?
Timothy Smith's current role is Director of Quality Operations.
What is Timothy Smith's email address?
Timothy Smith's email address is sm****@****bal.net
What is Timothy Smith's direct phone number?
Timothy Smith's direct phone number is +186034*****
What schools did Timothy Smith attend?
Timothy Smith attended University Of New Haven, Xavier High School In Middletown, Ct.
What are some of Timothy Smith's interests?
Timothy Smith has interest in Kids, Cooking, Home Improvement, Reading, Home Decoration.
What skills is Timothy Smith known for?
Timothy Smith has skills like Catering, Customer Service, Restaurants, Multi Unit, Hospitality Industry, Food Safety, Labor Management, Sanitation, Food Quality, Hospitality Management.
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