80% of your time you will: •Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.Inspire customers by showing them what’s possible with technology. 20% of your time you will: •Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals. •Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience. •Maintain your department’s merchandising and readiness to serve customers. Back up the sales team for phone and store pickup. •Perform other duties as assigned. •Knowledge transfer and training of peers on Microsoft products. Be an advocate for Microsoft products.

Run daily and weekly backups. Print and distribute printout. Perform Q & A procedures so thatbackups can be started. Verify that the output is correct. Run user requested programs. Fix programsthat have abended. Schedule daily run cycle using TWS & TWS distributed.

Extensive work efforts utilizing Documaker Studio 11.3. Design and develop forms and DAL triggersto build and maintain applications. Work with users to identify new forms and workflow. Maintain existing Documaker workspace and applications.

Mentor a team of 8 kids between the ages of 12 - 15 on design, programming, and logic of robotics.

Run daily and weekly backups. Print and distribute printout. Perform Q & A procedures so thatbackups can be started. Verify that the output is correct. Run user requested programs. Fix programsthat have abended. Schedule daily run cycle using TWS & TWS distributed.

Restocked computer supplies. Answered any questions that customers may have about the computer software and hardware. Work on returns to the vendors for proper credit.

Help clients with PC hardware and software problems. Supervise 5 employees. Ran daily and weekly backups. Order monthly inventory. Perform system software upgrades. Used UNIX on a HP9000 system.