Timothy Terrell Email & Phone Number

Philadelphia, Pennsylvania, United States

Bryn Mawr, Pennsylvania, United States

Managed the Certified Community Behavioral Health Clinic Expansion (CCBHC-E) grant to provide integrated health services for individuals in treatment.• Project Management and support of day-to-day operations of $1.9 million CCBHC-E grant initiative .o Recruited, onboarded, supervised, and completed performance management of grant and medical support teams.o Ensured all required policies, rules, and regulations of state/funders and RHD were met.o Co-facilitated health education groups and integrated health calls to meet the needs of gaps in care coordination.• Assisted in process improvement to optimize workflow to increase access to treatment.o Individuals served increased by 28% for grant period.o Wait time for psychiatric care decreased by 36%.o Initiated medication request tracking system to identify and fix service gaps.• Coordinated, completed, and reported on National Outcomes Measures assessments.

Darby, Pennsylvania, United States

My healthcare leadership experience advanced during my time with Mercy Fitzgerald where I progressed through numerous managerial roles while remaining focused on driving program success and promoting integrated health services. Beginning in 2013, I have directed all aspects of program operations, leading a team of 18 staff members and managing $1.5M budget for outpatient service line at Mercy Fitzgerald Hospital. In this capacity, I continue to integrate technology tools, such as tablets, to streamline documentation and billing. I also was able to design effective workflow process for social work to meet Medicare regulations. Core Achievements:►Reduced admission rates and increased medication adherence by designing and implementing meds to beds program for behavioral health unit; optimized reporting of key metrics using spreadsheets.►Achieved numerous accolades for outstanding performance, including Center of Excellence award. ►Grew outpatient volume by 30%; served as a county-wide provider team to revise referral process. ►Increased outcome-based results by improving processes and tracking compliance for inpatient unit.►Gained comprehensive leadership training as a graduate of leadership Delaware County program.

Darby, Pennsylvania, United States

During my time as Program Manager, I oversaw outpatient behavioral health case management department with a team of professionals providing quality patient care services. My tenure with the program gave me the knowledge and relationships to exceed goals. In this position, I owned administrative tasks, such as scheduling, payroll, recruitment and hiring, as well as ongoing staff professional development and work evaluations. Core Achievements:►Developed highly effective outreach campaigns to increase program growth by 10%; utilized marketing strategies, networking opportunities, and community engagement efforts. ►Streamlined workflow processes and oversaw a complex electronic medical record system transition.►Excelled with adult training workshops, taking on additional responsibility to facilitate crisis prevention and workplace violence trainings for hospital employees. ►Promoted to Program Manager of Behavioral Health Services for exceptional performance results.

I transitioned into a Case Manager II role at the organization in 2006 and served in this capacity for four years. Here, I accelerated program success working in conjunction with the program manager on administrative tasks, encompassing registration, billing, and client assignments. Additionally, I worked tirelessly to organize structured documentation and records management processes, such as instituting the use of Access to create participant database. I was proud to also help streamline efficiencies in daily workflow using proven problem solving and analytical skillset. Core Achievements:►Implemented a highly successful Certified Peer Specialist (CPS) program.►Recognized as Health Navigator for Delaware County integrated healthcare initiative. ►Adopted technology tools to track staff productivity and better manage resources, department wide.

Darby, Pennsylvania, United States

I was recruited by Mercy Fitzgerald in 1998 and joined the team as Blended Case Manager I with the Community Care Program. During my time in the role, I provided case management functions and advocacy for 30 adults with disabilities to access health services, insurance and medical benefits, and community resources to meet their needs and achieve individualized goals. Core Achievements:►Collaborated and sustained strength-based treatment plans to accomplish goals and overcome barriers.►Developed and fostered relationships with community organizations focused on education and vocational opportunities for program participants. ►Applied adult education principles and healthcare expertise to complete tasks aligned to policy. ►Earned internal promotion to Blended Case Manager II for outstanding leadership and success.

Emergency intervention and supportive counseling Perform clinical assessments for treatment, intervention, and dispositionEngage clients and refer for initial services as needed

Bachelor Of Arts - Ba, Psychology, Social Work Minor

Activities and Societies: Football, Track and Field, Psychology Club

Master Of Education - Med, Adult Education And Training

Master Of Education - Med, Adult Education And Training