Timothy Webster Email and Phone Number

•Provide senior leadership human capital-centered strategies, addressing business and process challenges within the Department of Public Instruction.•Collaborate with the Chief of Staff, CFO, HR Director, and Executive Council to drive agency-wide business models and strategic initiatives.•Lead the design and implementation of business strategies aligned with departmental objectives to optimize organizational efficiency and impact.•Drive change management by developing and implementing HR, finance, and department-wide policies that support NCDPI’s business goals.•Partner with HR and Financial Services leaders to align employee performance and experience with organizational objectives.•Influence and negotiate with cross-functional teams, including HR, Finance, and Executive Council members, to achieve key business outcomes.•Analyze data from diverse sources to synthesize insights, guiding executive decision-making and adapting strategies to evolving priorities.•Create innovative solutions to complex business challenges, fostering new directions that support the agency’s mission.•Direct a team of 26, including Business Officers across divisions, ensuring alignment with agency-wide goals and operational consistency.•Serve as the authority for business services across the agency, leading Business Operations teams to achieve accountability and efficiency.•Establish strategic vision for Business Operations, coordinating efforts with senior leaders to ensure seamless operations across units.•Demonstrate strong communication and interpersonal skills, building trust with stakeholders across state government entities.•Foster positive, collaborative relationships within a complex organizational environment, ensuring effective engagement with key stakeholders.•Assess and optimize systems and processes, driving impactful changes that enhance organizational design and efficiency.

•Oversee and manage the business and financial affairs of the Division of Standards, Accountability, and Research and Division of Innovation.•Collaborate with Operations, Division leadership, and Financial Services to develop, implement, and oversee the Division's operating budget.•Monitor budget execution, authorize expenditures, purchase orders, contracts, and salary commitments to prevent overspending.•Set budget priorities, allocate resources, and plan procurement activities to ensure fiscal stability.•Review monthly budget reports, track year-to-date expenses, and analyze remaining available funds.•Ensure compliance with GAAP, state and federal laws, and Office of the State Controller requirements for financial reporting.•Manage accounts maintenance, including general fund, special reserve fund, capital improvements, and restricted funds.•Recommend realignments of budgeted personnel costs to the Budget Office, ensuring financial accuracy and compliance.•Evaluate cost center expenses, assess budget impact, and manage contingencies for unexpected costs.•Oversee E-Procurement transactions, maintaining accurate records for requisitions and goods received.•Partner with HR to manage recruitment, onboarding, offboarding, and tracking of vacancies and temporary employees.•Supervise a team of 6 operations support staff, including performance evaluations, coaching, and development.•Support the creation of Standard Operating Procedures (SOPs) for agency-wide financial, budget, HR, and procurement processes.•Lead training initiatives on new SOPs, including online modules, in-person sessions, and FAQ resources.•Participate in ongoing professional development to stay current with financial, budget, procurement, and HR systems, including NCFS, NCAS, and E-Procurement.

• Assist executive director in administering initiative in the Governor’s office• Lead a team of 8-10 employees and interns in researching and implementing Governor’s rural policies• Manage a budget of over $1,000,000 annually• Perform HR functions including interviewing, hiring, offboarding, and performance management for initiative• Develop, review, and analyze rural policy priorities for the State of NC and cabinet agencies• Identify, analyze, track, and summarize priorities and projects identified by locals and housed within state agencies• Direct staff in development of briefings, presentations and content for the executive director, Governor, and his staff• Lead multi-agency projects and provide proactive support and collaboration• Oversee development of case studies, narratives, and templates for success to document the impact of the initiative• Draft and compile budget proposals focused on rural North Carolina priorities for the Governor’s budget• Cultivate and maintain relationships with stakeholder groups• Manage documents and correspondence pursuant to public records laws

• Liaise between the Initiative, local leaders, cabinet agency leaders, and professional staff• Research policy issues and opportunities to provide recommendations for state government• Develop, review, and analyze rural policy priorities for the State of NC and cabinet agencies• Identify, analyze, track, and summarize priorities and projects identified by locals and housed within state agencies• Generate, review, and submit presentations and content for the Governor and his staff• Coordinate multi-agency projects and provide proactive support and collaboration• Craft case studies, narratives, and templates for success to document the impact of the initiative• Assist with drafting budget proposals for the Governor’s budget• Cultivate and maintain relationships with stakeholder groups• Manage documents and correspondence pursuant to public records laws

• Act as a liaison between the Department and the General Assembly including legislators and staff • Cultivate and maintain relationships with legislators, staff, and stakeholder groups• Communicate the Governor and Department’s message on pending issues to legislators and stakeholder groups• Assist in developing legislative priorities and legislative strategy for the Department• Analyze, track, and summarize new legislation• Assist legislators and constituents with issues and casework under the purview of the agency• Generate, review, and submit reports from the Department as required by NC General Statutes• Research Department’s issues and opportunities to provide recommendations for legislation• Manage documents and correspondence pursuant to public records laws

• Coordinate and manage schedules of senior staff• Serve as a public point-of-contact by providing general information and referring the parties to DEQ staff and other agencies for assistance in resolving their issues• Manage documents and correspondence pursuant to public records laws• Manage efficient office operations through utilizing professional organizational techniques • Provide research assistance to Energy Group on special projects and potential innovative opportunities• Serve as the department liaison to the Governor’s Boards and Commissions staff • Provide administrative and research support to DEQ boards and commissions including the Secretaries’ Science Advisory Board, Energy Policy Council, and Oil and Gas Commission

• Schedule, monitor, and track family court matters• Ensure cases move through the court system in a timely, efficient manner by calendaring issues, tracking cases anddeveloping case flow procedures• Serve as the public point-of-contact for families involved in Family Court cases by providing general case informationand referring the parties to outside service agencies for assistance in resolving their issues• Draft correspondence, and respond to attorney and party requests for case status information• Assist the Family Court Administrator with facilitating educational classes families in the program• Produce productivity reports by collecting data to benchmark compliance with Family Court time standards for casedisposition

• Manage and organize the operations of the Eastern NC Senate Office• Provide administrative support to staff including maintaining schedules and supervision ofinterns• Assist constituents with VA, Immigration and Passport casework and obtaining letters fromthe White House• Attend and render greetings on behalf of Senator Hagan at community events• Effectively communicate with colleagues, constituents and federal agencies• Utilize the VOICE CRM system to manage caseload• Draft, proofread and approve correspondence for casework team• Evaluate constituents’ issues/concerns and refer them to the proper resources

• Assist with, and develop the, Sales, Marketing, Customer Service, Operations and Finance functions of the business• Cultivate new business leads• Communicate, influence and interact with co-workers, customers and vendors• Problem solving• Conflict management

• Facilitate meetings with 68 employee service team.• Train employees on restaurant policies and procedures.• Assist management in accomplishing sales objectives.• Efficiently work with a diverse team of approximately 150 employees.• Balance all sales, credit, and cash accounts.

• Assist marketing coordinator with development of marketing initiatives• Source, identify and develop new sales leads• Organize and manage company booth at America’s Mart Atlanta tradeshow• Research and analyze sales data to develop marketing plans